tag:gpgtools.tenderapp.com,2011-11-04:/discussions/beta/1796-mail-crashes-with-the-gpgtool-package-on-mac-sierra-10125GPGTools: Discussion 2017-07-11T09:15:56Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-05-23T09:16:23Z2017-05-24T10:47:09ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><h2><a href="https://gpgtools.tenderapp.com/discussions/nightly/52-gpgmail-mail-crashes-with-gpgtool">Debug Log</a></h2>
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<p>Hi,</p>
<p>I'm using the gpgtools package for mac on a mac sierra laptop with t he newest OS version (10.12.5), updated this morning. The problem occurs though also with the previous version. I have just figure out that it relates to the gpgtools package.</p>
<p>I am using the GPG_Suite-2017.1b3-v2 downloaded also today. see attachments for version control.</p>
<p>When starting mail with the GPGMail.mailbundle in the folder /Library/Mail/Bundles on my mac, it doesn't work properly. sometimes it doesn't start at all, on other times it does start, but when trying to create a new mail, it crashes. see attached file for the report created by the computer to be sent to apple<br>
When removing the GPGMail bundle everythin works just fine.</p>
<p>I would appreciate any help and/or updates for solving this problem.</p>
<p>thanks in advance</p>
<p>Assa</p></div>Assa Yeroslaviztag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-05-23T09:58:34Z2017-05-23T09:58:34ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Hi Assa,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>We found your crash reports in our crash database and I connected them with your discussion.</p>
<p>Could you please download and install our latest <a href="https://releases.gpgtools.org/nightlies/">GPG Suite nightly build</a> and see if the problem persists. That page also has sig and SHA256 to verify the download.</p>
<p>All the best,<br>
steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-05-23T10:09:24Z2017-05-23T10:09:25ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Hi Steve,</p>
<p>thanks for the fast reply. I have downloaded the newer version and installed it. Now the mail tool does not crashes, but I still can't do anything with it. When trying to create a new mail or responding to / forwarding an older one, the new mail just being saved automatically in the draft folder, without me having the possibility to write anything in there. I can neither send the mail nor modify it.</p>
<p>I also don't seem to be able to quit the mail in a normal way, but each time have to 'force quit' the tool if the GPGMail.mailbundle is there. When removed everything works just fine.</p>
<p>Assa</p></div>Assa Yeroslaviztag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-05-23T10:10:58Z2017-05-23T10:10:58ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Could you please send a debug log from your affected machine: Open System Preferences > GPGPreferences / GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.</p>
<p>All the best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-05-23T10:20:55Z2017-05-23T10:20:56ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>i have sent the report. you can find it here - <a href="https://gpgtools.tenderapp.com/discussions/nightly/52">https://gpgtools.tenderapp.com/discussions/nightly/52</a></p></div>Assa Yeroslaviztag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-07-05T17:54:09Z2017-07-05T17:54:09ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Assa, could you please download and install our latest <a href="https://releases.gpgtools.org/nightlies/">GPG Suite nightly build</a> and see if the problem persists. That page also has sig and SHA256 to verify the download.</p>
<p>All the best,<br>
steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.o</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-07-11T07:08:26Z2017-07-11T07:08:27ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Hi Steve,</p>
<p>thanks for the reply. I have installed the new version and it seems to run now without hiccups. I will let you know, if the problems returns.</p>
<p>thanks for the help,</p>
<p>Assa</p></div>Assatag:gpgtools.tenderapp.com,2011-11-04:Comment/426136602017-07-11T09:15:51Z2017-07-11T09:15:51ZMail crashes with the gpgtool package on mac sierra 10.12.5<div><p>Please do.</p>
<p>I'm closing this discussion for now. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best, steve</p></div>Steve