GPGMail: Issue with message decryption

Stanislau's Avatar


31 Mar, 2017 09:45 AM

Mail app with gpgmail installed cannot decrypt message automatically but I can copy encrypted file to the desktop and then decrypt it via OpenPgp: Decrypt File.

I expect mail app would automatically decrypt message.

macOS           10.12.3     16D32
GPG Suite       2017.1b3    1812    (d43863c)
GPGMail         2.7b3       1215    (d0b5fa0)
GPG Keychain    1.3.3b2     1271    (028a4a2)
GPGServices     1.11        916     (872e77d)
MacGPG2         2.0.30-1b2  887-    (4912d26)
GPGPreferences  2.0.2b3     927     (641418e)
Libmacgpg       0.7         782     (536bf51)
pinentry        0.9.7       4       (b75069d)
  1. Support Staff 1 Posted by Steve on 01 Apr, 2017 04:56 PM

    Steve's Avatar

    Hey Stanislau,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    Is there an MS Exchange server involved on either the sending or the receiving side for those messages that do not automatically decrypt?

    All the best,

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. 2 Posted by Tom on 07 Apr, 2017 05:31 PM

    Tom's Avatar

    I had the same issue. When I received encrypted emails (only some, others worked) they would not be decrypted but would show up as Message.pgp. This nightly build resolved the issue. Yes this is an MS Exchange environment. You guys are great.

  3. Support Staff 3 Posted by Steve on 09 Apr, 2017 10:08 AM

    Steve's Avatar

    Tom, thanks a bunch for your report and additional testing of the latest nightly. Good to hear you were able to verify that latest nightly indeed improves the situation for messages manipulated by MS exchange.

  4. 4 Posted by Stanislau on 13 Apr, 2017 11:47 AM

    Stanislau's Avatar

    Hi Steve, installation of latest nightly build resolved an issue. Thanks!

  5. Support Staff 5 Posted by Steve on 13 Apr, 2017 01:45 PM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  6. Steve closed this discussion on 13 Apr, 2017 01:45 PM.

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