GPGMail: Decryption isn't working fine with Apple Mail

mail2fsc's Avatar

mail2fsc

14 Mar, 2017 07:30 PM

I’m starting Apple Mail and want to read an e-mail, which is encrypted with my public pgp key, but Apple Mail only show a loading sign and does not decrypt the message.

Expected
Email will automatically and directly decrypt when I open the message.

macOS           10.12.3     16D32
GPG Suite       2017.1b2    31b 
GPGMail         2.7b2       1192b
GPG Keychain    1.3.3b1     1249b
GPGServices     1.11        916 
MacGPG2         2.0.30-1b2  887-
GPGPreferences  2.0.2b2     912b
Libmacgpg       0.7         775 
pinentry        0.9.7       4
  1. Support Staff 1 Posted by Steve on 14 Mar, 2017 11:03 PM

    Steve's Avatar

    Hey mail2fsc,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    All the best,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. 2 Posted by mail2fsc on 16 Mar, 2017 04:52 PM

    mail2fsc's Avatar

    Hi Steve,

    thank you for your quick support. The latest build works, but it takes time until the messages is decrypted. The loading sign is shown about 2 seconds.

    BR Frank

  3. Support Staff 3 Posted by Steve on 17 Mar, 2017 11:12 AM

    Steve's Avatar

    Yes, that is known. Apple changed the way mails are loaded in macOS 10.12 sierra. It's all a bit more complicated now.

  4. Support Staff 4 Posted by Steve on 19 Mar, 2017 11:54 PM

    Steve's Avatar

    Hi Frank,

    we believe this issue has been fixed. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    It would be great if you have time on your hands, to provide feedback on this, since we are in the midst of preparing the next beta and we'd love to check with affected users, that the issue is indeed fixed.

    Looking forward to your feedback.

    Kindly,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  5. 5 Posted by mail2fsc on 20 Mar, 2017 07:21 PM

    mail2fsc's Avatar

    Hello Steve,

    I installed the latest version from your website (GPG Suite 2017.1 (1804n)) and its decrypt my emails again. I'm very happy and grateful for that bug fixing. You can close this issue.

    Best regards,
    Frank

  6. Support Staff 6 Posted by Steve on 20 Mar, 2017 07:23 PM

    Steve's Avatar

    Hey Frank, thanks for your feedback. We are looking into one last blocker and then the next beta should not be too far away.

  7. Steve closed this discussion on 20 Mar, 2017 07:23 PM.

  8. Steve closed this discussion on 20 Mar, 2017 08:07 PM.

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