El Capitain Support

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07 Sep, 2015 10:55 PM

Which of our tools is giving you problems? GPGMail 2.5.1 (2d4163d) Build 1050n

Describe your problem. Add as much detail as possible.

To test the actual Version with El Capitain as OSX Beta Tester i got an Stacktrace when starting the Mail.app
I put the Stacktrace in the attchment... Would be nice if somebody can take a look @it, maybe its a general problem (?!)

If your problem concerns GPGMail, are other plugins installed in Mail.app?

i use the the hole osx Suit with Keychain, Services, GPG2, and the prefpane.

Thanks to the how can help :-)

  1. Support Staff 1 Posted by Steve on 09 Sep, 2015 11:41 AM

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    Hi Sven,

    GPGMail is not yet compatible with OS X 10.11. We are working on that.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

    All the best,

  2. 2 Posted by Herby on 10 Sep, 2015 05:57 PM

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    when do you expect the fix i am currently on el capitan golden master. and its not working :(

  3. 3 Posted by b on 10 Sep, 2015 06:16 PM

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    also on gm. also interested in hearing about the timeframe. from what i remember about the transition to yosemite it took months and months before support was ready.

  4. Support Staff 4 Posted by Steve on 10 Sep, 2015 06:56 PM

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    As you probably know, we do not give ETAs.

    b, that is not correct. On 10.10 there was a working beta from day 1.

    So until 10.11 is released let's try to relax and have a tea. We are not artificially delaying things here.

    A first test version will be released as soon as it's ready.

  5. 5 Posted by margaronis on 11 Sep, 2015 07:42 AM

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    same problem, had to remove bundle from /Library/mail. does rolling back to previous version work?

  6. Support Staff 6 Posted by Steve on 11 Sep, 2015 11:29 AM

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    no, as mentioned, GPGMail is not 10.11 compatible at the moment. Remove the bundle and wait is the current solution. You can use GPGServices as a workaround for the time being.

  7. 7 Posted by b on 11 Sep, 2015 10:09 PM

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    is it possible to decrypt message attachments using gpgservices?

  8. Support Staff 8 Posted by Steve on 14 Sep, 2015 08:41 AM

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    Hey b,

    drag the "encrypted.asc" attachment to your desktop and then follow this KB:

  9. 9 Posted by b on 15 Sep, 2015 09:06 PM

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    ok, thanks for the reply. unfortunately encrypted.asc will decrypt as usual and the email headers and message appear but any attached .doc just appears as a bunch of base64 encoded text, almost looks like a pgp ascii armor block (but it's not). is that what's supposed to happen? how do i get a usable .doc file from an encrypted.asc?

  10. 10 Posted by Pawel on 16 Sep, 2015 09:20 AM

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    Hey, change decrypted file extension to .eml and it should open in Mail.app

  11. 11 Posted by Simply Prince on 16 Sep, 2015 03:05 PM

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    @Pawel: Thank you, very helpful little step. Reading the headers while in a long email can feel visually chaotic. Good little catch. =)

  12. Support Staff 12 Posted by Steve on 17 Sep, 2015 04:41 PM

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    Dear Herby, b, SevenTrainCreator et all,

    today we are announcing the very first alpha of GPGMail for OS X 10.11 El Capitan.

    Please note that this is pre-release software, so make sure you backup your system prior to installing - use at your own risk.

    GPGMail El Capitan (a1):

    Got feedback? If you encounter trouble or glitches, please do get in touch. Make sure to select "Beta-Feedback" as Category-option and provide additional info like screenshots, screencasts or crash-logs:

    Known Issues:

    • GPGMail setting "Automatic downloads" can not be disabled #850
    • when re-opening an unencrpyted draft with "Encrypt drafts" setting active, the mail will be encrypted #851
    • Fullscreen: when creating a new mail, switching to fullscreen and sending that mail, you'll be stuck on a black screen #852

    All the best,

  13. 13 Posted by b on 17 Sep, 2015 04:43 PM

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  14. 14 Posted by Simply Prince on 17 Sep, 2015 04:49 PM

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    WHOA!! THANK YOU.. I will try it and see. Thank you folks! I have Yosemite on Parallels in case of any issues. =)

  15. 15 Posted by spetex on 17 Sep, 2015 05:19 PM

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    Just did the testing, everything is working fine. Thanks!

  16. 16 Posted by joe on 17 Sep, 2015 05:24 PM

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    Works 10.10 gpg suite standard to 10.11 alpha + vice versa (sorry I forgot to test with attachments). I don't have any Windows partner right now :-( Anyway - looks pretty good! THX!

  17. 17 Posted by milestone on 18 Sep, 2015 03:22 PM

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    Hey, thank you very much for the alpha!
    For me it is working pretty good on OS X 10.11 El Capitan :).

  18. 18 Posted by itkansas on 18 Sep, 2015 08:51 PM

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    This comment was split into a new discussion: unusable public key

    Not sure if this is an Apple Mail issue or not, but getting a lot of the attached screenshots combined with the messages sending but still going out...

  19. 19 Posted by dee liteful on 20 Sep, 2015 06:37 AM

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    hi, i have the nightly of gpgmail (and the stable of the rest of the suite).

    currently my mail.app is crashing on every open.

    Is the solution currently to remove /Library/Mail/Bundles gpgmail bundle, and await a different version?

    thanks very much :)

  20. 20 Posted by E. Kim on 20 Sep, 2015 07:11 AM

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    @dee liteful,

    Could you please check if you downloaded Alpha version?
    There are two GPGMail in the nightly link. bottom link is for El Capitan, which works fine to me.

    Here's the link.

    Regards, E.

  21. Support Staff 21 Posted by Steve on 20 Sep, 2015 10:28 AM

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    Dear all,

    if you are experiencing any trouble please do open separate new discussions here:

    Make sure to select "Beta Feedback" as category and answer all the default questions. Also please always paste the version info from GPGPreferences (just click on any version number and it all will be in your clipboard. You only have to cmd + v to paste the info then).

    If you run into any crashes, please do attach the crash-log so we can have a closer look and investigate.

    I'm closing this discussion as it initially was about having a 10.11 compatible version (which we now have).

    @dee liteful and all others who are still seeing crashes with the first 10.11 GPGMail a1 release: To ensure a working status on 10.11 for now, please install the nightly GPG Suite and after than run the GPGMail a1 both from https://releases.gpgtools.org/nightlies/

    We are working on making this easier and ensuring GPGMail will not crash on 10.11. We'll announce news as we have them on our homepage.

    Thanks for all the input so far and happy to hear from you about the 10.11 pre-release in new discussions.


  22. Steve closed this discussion on 20 Sep, 2015 10:28 AM.

  23. Sven re-opened this discussion on 21 Sep, 2015 08:28 AM

  24. 22 Posted by Sven on 21 Sep, 2015 08:28 AM

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    Hi Guys,

    thanks for the Nightly Build - works fine for me !

    Looking forward to the next stable version...



  25. Steve closed this discussion on 21 Sep, 2015 04:55 PM.

  26. Support Staff 23 Posted by Steve on 07 Oct, 2015 11:03 AM

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    GPG Suite 2015.09 has been released. When installed on 10.11 you'll see GPGMail 2.6b2 which is 10.11 compatible.


    If you see any trouble, please do open new discussions and we'll look into specifics there.

  27. Steve closed this discussion on 07 Oct, 2015 11:03 AM.

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