can't decrypt mail with gpg4win

George's Avatar

George

12 May, 2015 12:00 PM

hi a have gpg4win and a dont no how to decript a message a got

  1. Support Staff 1 Posted by Steve on 24 Jul, 2015 02:08 PM

    Steve's Avatar

    Hi George,

    sorry for not responding earlier.

    GPGTools is OS X only and you are on the support platform for that software. If you want to get in touch with the developers of gpg4win, their site can be found here:
    http://gpg4win.de/support.html

    Not sure how gpg4win works UI wise but in order to decrypt an encrypted message, you need the correct secret key. If you do not have that, decryption will not work. So either the wrong public key was used, or you lost your secret key. There might be other causes of course.

    Hope you can get this solved.

    All the best,
    steve

  2. Steve closed this discussion on 26 Nov, 2015 11:19 PM.

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