GPG server issue between Apple and IBM PC

jeffeyer's Avatar


05 Apr, 2019 10:17 PM

My friend has an IBM PC laptop and mine is an Apple desktop. He signed up a GPG from a different website for Windows because it is only for IBM PC users. I use your GPGTool service for iMac/Apple users. Unfortunately, it does not work that way because of different GPG servers. They are separated between IBM PC and Apple. Last year, we gave up using our PGP because I cannot find his GPG public key because your server cannot cross over to another server to find it.

Now, I suggest my sister to sign up but she has an IBM PC laptop. How can this make it work for her to use your service?
If you say yes, then show me the link to make sure that we share the same GPG server.

  1. Support Staff 1 Posted by Steve on 06 Apr, 2019 06:38 PM

    Steve's Avatar

    Hi Jeff,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The key servers are platform agnostic. Can you open GPG Keychain > Preferences > Key Server and post the key server address you are using?

    Could you ask your friend with a PC which key server address they are using and share that as well.

    The default key server in GPG Keychain is hkps:// which is actually a pool of several key servers which are all in sync. So any key uploaded will be shared and federated amongst all key servers.

    So there shouldn't be any problem at all. Let's double check which key server your friend on windows is using.

    GPG Suite runs on macOS only. For windows you can use gpg4win.

    All the best,

  2. 2 Posted by jeffeyer on 06 Apr, 2019 10:21 PM

    jeffeyer's Avatar

    Please email me the steps of how to do the right path or step by step for him to install the gpg4win. Maybe, he is doing the wrong way. He lives out of state. I will copy your steps and email to my friend.

    I will also email to my sister for her IBM computer. I only have an Apple computer.

    I do not have a GPG right now because I had one before my internal hard disk was defective. I have the new hard disk with my old backup, unfortunately.


  3. Support Staff 3 Posted by Steve on 08 Apr, 2019 08:13 AM

    Steve's Avatar

    Hi Jeff,

    we are not the developers of gpg4win. But you can find the software and documentation for it here:

    I didn't fully understand the part about the new harddisk with old backup. If you have the backup of your old computer / old harddrive, your sec/pub OpenPGP key should be on there.

    But you can also create a new key. The problem then would be that your old key would still show as valid till April 2021. That's not the end of the world and it's good that the key is using an expiration date. But if you are able to access that old key that would avoid some confusion that could be introduced by creating an additional key for the same email.


  4. Steve closed this discussion on 27 May, 2019 01:55 PM.

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