GPG Keychain: error 38

tasi2006's Avatar

tasi2006

12 Feb, 2019 02:59 AM

Decryption failed: Other Failure! (Unexpected error)
Code = 38

Expected
encrypt

macOS                   10.13.6     17G5019
GPG Suite               2018.5      2368    (6f26711)
GPG Mail    -
GPG Keychain            1.4.6       1514    (560b5a9)
GPG Services            1.11.6      1056    (ad0c960)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.4       1077    (ad934a9)
Libmacgpg               0.8.7       895     (78f424a)
pinentry                1.1.0       10      (1ff8803)
  1. Support Staff 1 Posted by Steve on 12 Feb, 2019 10:25 AM

    Steve's Avatar

    Hi tasi2006,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you send us a screenshot of the error message you are seeing and provide exact steps you take, which trigger this error.

    Are you able to always reproduce the behaviour?

    Best,
    Steve

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • 2019-02-12_02-59_DebugInfo.gpg 14.9 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac