GPG Mail: macOS doesn't seem to work

Sergei's Avatar


22 Nov, 2018 05:13 PM


My name is Sergei and I'm working for Parity Technologies. My colegue Kirill is in contact with Lukas about bulk buying licenses of GPG Suite.

I have installed and set up GPG suite on my macOS, but the problem is that the integration with doesn't work. In particular, GPG features didn't appear in the UI of

Is there any way to troubleshoot the problem?

I would expect that after installation GPG suite integrates into

Additional info
macOS Mojave 10.14.1

macOS                   10.14.1     18B75
GPG Suite               2018.5      2368    (6f26711)
GPG Mail                3.0.1       1330    (807c323e)  30 trial days remaining
GPG Keychain            1.4.6       1514    (560b5a9)
GPG Services            1.11.6      1056    (ad0c960)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.4       1077    (ad934a9)
Libmacgpg               0.8.7       895     (78f424a)
pinentry                1.1.0       10      (1ff8803)
  1. Support Staff 1 Posted by Luke Le on 22 Nov, 2018 08:02 PM

    Luke Le's Avatar

    Hi Sergei,

    we are very sorry for your bad experience.
    Due to changes introduced by Apple with macOS Mojave, Mail plugins have to be enabled manually before they can be used. It is unfortunately no longer possible for us to do that during installation as in previous versions.
    Please follow these steps, and you should be up and running in no time:

    Hope that helps.

  2. 2 Posted by thoran on 26 Nov, 2018 04:16 AM

    thoran's Avatar

    Sergei, thanks for asking the question. It helped solve my problem, but what a pain! It might be worthwhile Luke for you to make it more obvious upon installation that more work is required to enable it.

  3. Support Staff 3 Posted by Steve on 27 Nov, 2018 06:17 PM

    Steve's Avatar

    Hi Thoran,

    we are looking into options how to make this more obvious to users.

    @Sergei: are you still seeing your problem?


  4. Steve closed this discussion on 06 Jan, 2019 03:35 PM.

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