GPG Services: Decrypting a folder results in zip file with no extension

htmanning's Avatar


18 Dec, 2015 09:23 PM

GPG Services 1.1 (505)
OS X 10.11

The PGP Desktop software that I purchased before Symantec took over would zip multiple files when encrypting. When you decrypt, it leaves a folder with all the files.

GPG seems to do the same thing in that it zips everything up, but when I decrypt it leaves a single file with no extension. I have to rename that file and add the .zip extension, then unzip.

Is there a reason that GPG doesn't add the .zip extension? Is there a better way to do this?

  1. Support Staff 1 Posted by Steve on 09 Jan, 2016 02:43 PM

    Steve's Avatar

    Hi htmanning,

    I'm a bit unsure about the version info you give here. You say you are on 10.11 but seem to be posting from 10.10.

    If your GPGServices is really at version 1.1, it would be very old.

    So before we dig deeper: please download and install GPG Suite 2015.09. Then retry. In a quick test on my 10.11.2 system with the latest GPGServices, when decrypting, I ended up with a file called "".

    All the best,

  2. 2 Posted by htmanning on 09 Jan, 2016 07:31 PM

    htmanning's Avatar

    Hi Steve,

    I may have posted from a machine running Yosemite, but most of my machines run OS X El Capitan which is what I'm worried about.

    I just did another test and it worked as you described. I got an file. Hmm...sometimes I get a zipped file with no extension. I'll keep an eye on it.

    I'd like to suggest an improvement to the UI. I posted here before that PGP Desktop's behavior is slightly better in that you could double click on .pgp files and it would automatically know whether you were importing a key, or trying to decrypt a file. It would simply prompt you for the password. I love GPG, but that behavior is better in my view. Having everything in a right click menu is a little slower.

    Thanks for the great support!

  3. Support Staff 3 Posted by Steve on 12 Jan, 2016 11:29 AM

    Steve's Avatar

    Hi htmanning,

    thank you for your suggestion!

    We already have a feature request to have better differentiation between encrypted content or keys (gpg files can be both) and I've added your comments and vote to it. The number of votes is one factor that helps us to determine what feature to add next.

    Unfortunately there's no workaround for this problem at the time being. We're very sorry for that. This discussion will be updated however, when the requested feature is available.

    Have a nice day,

  4. Steve closed this discussion on 10 Feb, 2016 03:30 PM.

  5. Support Staff 4 Posted by Steve on 24 Oct, 2018 10:23 AM

    Steve's Avatar

    Hi htmanning,

    this issue has been fixed. If you want to test the fix, please download our latest hotfix GPG Suite. That page also has Signature file and SHA1 to verify the download. Thanks for helping us test this fix.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see trouble using GPG Suite in the future, don't hesitate to get in touch and open a new discussion any time.


    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected.

  6. Steve closed this discussion on 24 Oct, 2018 10:23 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac