tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/85529-mail-nonfunctionalGPGTools: Discussion 2019-12-16T21:27:23Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-18T15:57:30Z2018-10-18T15:57:30ZMail nonfunctional<div><p>Hi Joshua,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Please excuse the late reply, we are deeply sorry for not responding earlier. The amount of feedback we received in regards to the GPG Suite 2018.4 release was overwhelming. We are doing our best to catch up as fast as we can.</p>
<p>Could you please download and install our <a href="https://releases.gpgtools.org/nightlies">latest hotfix GPG Suite</a> and see if that solves your problem.</p>
<p>Hi ,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>If you have just recently upgraded to macOS Mojave and can‘t find any signs of GPG Mail: Apple disables any installed plugins after installation and they have to be <a href="https://gpgtools.tenderapp.com/kb/gpgmail-faq/enable-gpg-mail-on-macos-1014-mojave">enabled manually</a>.</p>
<p>Let me know if this did the trick.</p>
<p>All the best,<br>
Steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-31T12:44:46Z2018-10-31T12:44:48ZMail nonfunctional<div><p>I've tried to install your dev build, but it doesn't help.</p>
<p>What I can do to get Mail working even without GPGTools?</p></div>Dmitriy Lyalyuevtag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-31T13:02:02Z2018-10-31T13:02:02ZMail nonfunctional<div><p>Hi,</p>
<p>following are the steps that should fix this problem:</p>
<p>Close Mail.app<br>
Open Terminal and run the following command:<br>
sudo rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults</p>
<p>Open Mail.app</p>
<p>Hope that helps.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-31T13:02:26Z2018-10-31T13:02:26ZMail nonfunctional<div><p>We have reported this bug to Apple, but it might take some time for them to fix this problem.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-31T13:04:10Z2018-10-31T13:04:11ZMail nonfunctional<div><p>Thanks for the answer.</p>
<p>Removing empty /Library/Mail/Bundles folder resolve my issue. Maybe it will help someone else.</p></div>Dmitriy Lyalyuevtag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-10-31T17:05:33Z2018-10-31T17:05:33ZMail nonfunctional<div><p>@Joshua could you try the steps Luke posted earlier today and let us know if that fixes the situation for you?</p>
<p>Best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-11-07T07:51:12Z2018-11-07T07:51:13ZMail nonfunctional<div><p>Same issue, just tried empty /Library/Mail/Bundles folder and mail start again, thanks for @Dmitriy.</p></div>Bob Gaotag:gpgtools.tenderapp.com,2011-11-04:Comment/461408392018-11-14T13:38:57Z2018-11-14T13:38:57ZMail nonfunctional<div><p>Closing, since no further user feedback from Joshua was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve