tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/82107-passphraseGPGTools: Discussion 2018-08-27T11:12:51Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/453877082018-05-31T08:12:31Z2018-05-31T08:12:33ZPassphrase<div><p><strong>Which of our tools is giving you problems?</strong> Trying to decrypt</p>
<p><strong>Attach a screenshot of the version info for all installed components (how to: <a href="https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info-of-the-installed-tools">https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...</a>):</strong></p>
<p><strong>Describe your problem. Add as much detail as possible.</strong></p>
<p>recently changed my password and the new one is not working,</p>
<p><strong>What did you expect instead</strong></p>
<p><strong>Describe steps leading to the problem.</strong></p>
<p><strong>Are you using any other Mail.app plugins?</strong> no</p></div>Isaac Vaggstag:gpgtools.tenderapp.com,2011-11-04:Comment/453877082018-05-31T09:56:42Z2018-05-31T09:56:42ZPassphrase<div><p>Hi Isaac,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>This <a href="https://gpgtools.tenderapp.com/kb/gpg-keychain-faq/how-to-revoke-a-key-or-user-id-and-can-i-delete-a-key-from-the-key-servers#lost-secret-key-or-password">KB-article</a> explains what to do if you forgot your password or lost access to your secret key.</p>
<p>You can always retry another variant of what you think the password for your OpenPGP key may be. E.g. in GPGMail you get three attempts. Then just re-open Mail.app to try again.</p>
<p>Where there any special characters involved in your password which may have been entered differently from what you think you may have used?</p>
<p>Best,<br>
steve</p></div>Steve