GPGMail: Apple Mail warning msg: “This message cannot be encrypted because Mail has not finished finding public keys for all participants. Do you want to send the message without encryption?

John Maher's Avatar

John Maher

06 Aug, 2018 04:34 PM

Apple mail not sending messages encrypted.

Apple Mail; Version 11.5 (3445.9.1)

Expected
Should send as usual

Additional info
“This message cannot be encrypted because Mail has not finished finding public keys for all participants. Do you want to send the message without encryption?”

macOS                   10.13.6     17G65
GPG Suite               2018.3      2223    (8d0c266)
GPGMail                 3.0b7       1319    (c2d0df0a)
GPG Keychain            1.4.4       1460    (9010342)
GPGServices             1.11.4      1013    (0b04f6c)
MacGPG                  2.2.8       916     (0ed4a99)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.5       863     (0707962)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 09 Aug, 2018 10:16 AM

    Steve's Avatar

    Hi John,

    are you able to reproduce the problem? How many recipients are you writing to? Are you positive you have a public key for each of the recipients?

    Also are you maybe forwarding a message when this happens?

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 06 Sep, 2018 04:46 PM

    Steve's Avatar

    Hey John,

    just a ping on this. We are curious to hear about this problem. So far we've been unable to reproduce it, which makes fixing it so much harder.

    Are you using any special service like some internet fax service? Do you have additional plugins running in Mail.app?

    Looking forward to your reply,
    steve

  3. Support Staff 3 Posted by Steve on 11 Dec, 2018 10:52 PM

    Steve's Avatar

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

  4. Steve closed this discussion on 11 Dec, 2018 10:52 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac