GPGMail: Apple mail crashed due to gpg plugin

p.de.kort's Avatar

p.de.kort

18 Jun, 2018 09:35 AM

Apple mail crashed due to gpg plugin.
About every few minutes. Will uninstall now!

Expected
Stable operations

macOS                   10.13.5     17F77
GPG Suite               2018.3      2223    (8d0c266)
GPGMail                 3.0b7       1319    (c2d0df0a)
GPG Keychain            1.4.4       1460    (9010342)
GPGServices             1.11.4      1013    (0b04f6c)
MacGPG                  2.2.8       916     (0ed4a99)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.5       863     (0707962)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 18 Jun, 2018 09:37 AM

    Steve's Avatar

    Hi P.,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Please search for any relevant crashlogs. To search for crashlogs:

    • open new finder window
    • press ⇧⌘G
    • paste '~/Library/Logs/DiagnosticReports'

    We are looking for anything with gpg2, Mail, GPGServices, GPG Keychain, Libmacgpg or pinentry in the name. The date indicates if the crashlog is fresh or old. Very old crashlogs may not be relevant, since a new version of GPG Suite could already have fixed the problem.

    Repeat above steps but this time paste '/Library/Logs/DiagnosticReports' and again look for relevant crashlogs.

    When you find something relevant, please attach the crashlog to your existing discussion.

    Can the crash you are seeing be reproduced by taking certain actions?

    Best,
    steve

  2. Support Staff 2 Posted by Steve on 05 Sep, 2018 04:34 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 05 Sep, 2018 04:34 PM.

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