Apple Mail: Can't activate encryption

XYZXYZ's Avatar


12 Jun, 2018 10:10 PM

Which of our tools is giving you problems?

GPG Keychain & Apple Mail

Describe your problem. Add as much detail as possible.

I am not able to activate the encryption within Apple Mail --> New Mail Window. Only the activation of the digital signing works.
My setup: Generated pgp key with [email blocked]. Headed to Apple Mail (Account [email blocked] existed before), opened new mail --> Encryption Symbol keeps grayed out and the keyboard shortcut ⌥ ⌘ Y also only activates the digital signing.
Why is that?

  1. 1 Posted by XYZXYZ on 12 Jun, 2018 10:17 PM

    XYZXYZ's Avatar

    Issue resolved.

  2. Support Staff 2 Posted by Steve on 23 Jun, 2018 12:13 PM

    Steve's Avatar

    Hi XYZXYZ,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    How were you able to resolve your problem?


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