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Error in Mail Apps (web)

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raphael.klein

25 Jan, 2012 09:37 AM

Hi guys
First of all, I wanna thank you for the GPGTools for Apple Macintosh. It's a great implementation in the operating system.
I am using 10.7.2 and Apple Mail 5.1 also Mozilla Thunderbird 9.0.1 with the Enigmail Addon 1.3.4

In both mail applications I get an error reading encrypted mails.
In Apple Mail:
http://dl.dropbox.com/u/37924016/pgpError.png

in Thunderbird:
http://dl.dropbox.com/u/37924016/pgpErrorThunderbird.png

I have my private key, with which I can encrypt and decrypt files with the terminal.
But it does't work with the Mail Apps.

Can you help me?
Thanks
Greetings from Austria!

1. Support Staff 1 Posted by Luke Le on 25 Jan, 2012 10:18 AM

   

   Hi Raphael,

   is there a chance you have a public key
   on a keyserver you have no longer the secret key to?
   Could you try to decrypt the exact message you're seeing
   the error for using the command line.

   Best invoke the terminal command with "-v --status-fd 1"
   and post the output.

   Greets from Vienna

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2. 2 Posted by Raphael Klein on 25 Jan, 2012 11:45 AM

   

   Yes. There could be an old public key on the keyserver. But I am using another, my new keypair
   How can I solve the problem?
   Please.

   >

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3. Support Staff 3 Posted by Luke Le on 25 Jan, 2012 11:48 AM

   

   Ok, so the problem might be that the message was encrypted to that old public key.
   The fastest way to resolve this would be a screen sharing session using TeamViewer.
   It's a very sensitive process but it's proven very successful in the past.
   Would you be willing to try this?
   For better communication we could chat over Skype or any other IM.

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4. 4 Posted by Raphael Klein on 25 Jan, 2012 12:07 PM

   

   Teamviewer is okay. But I can only text with you, no audio. Because my son is playing in front of my laptop and he wants to be in my point of view.

   skype: rafta2005

   >

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5. Support Staff 5 Posted by Luke Le on 25 Jan, 2012 03:23 PM

   

   Created a feature ticket for GPG Keychain Access which makes it easier to import private keys from an old .gnupg folder:

   http://gpgtools.lighthouseapp.com/projects/65684-gpg-keychain-acces...

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6. Luke Le closed this discussion on 25 Jan, 2012 03:23 PM.

7. Raphael Klein re-opened this discussion on 26 Jan, 2012 06:41 AM

8. 6 Posted by Raphael Klein on 26 Jan, 2012 06:41 AM

   

   Hi
   Da ist mir noch eine Frage eingefallen.
   Ich würde gerne in meiner Email-Signatur darauf hinweisen, dass ich GPGTools verwende und gerne mit dem Empfänger auch verschlüsselt kommuniziere.
   Gibts von Euch da einen Textbaustein, oder -vorschlag?
   lg
   Raphael

   Dipl.-Ing.(FH) Raphael Klein
   [email blocked]
   http://www.austrianmultimedia.at

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9. Support Staff 7 Posted by Steve on 26 Jan, 2012 11:43 AM

   

   Das kannst du ganz einfach in den GPGPreferences einstellen:
   http://cl.ly/123N2r2A0U0t0R3N0l46
   This is unreleased code. But you can use a nightly from here which already contains this feature: http://build.gpgtools.org/download/

   We use:
   GPGTools.org - we make secure communication a little less scary ;)
   aber das paßt nicht 100% für deinen Verwendungszweck.

   Wie wär's mit:
   I secure my communication with GPGTools. So should you. - gpgtools.org

   Liebe Grüße, steve

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10. Alex closed this discussion on 28 Feb, 2012 08:05 PM.

11. Steve closed this discussion on 27 Jan, 2019 07:26 PM.