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GPG Keychain: keychain servers

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Sal

13 Apr, 2018 01:04 PM

none of the listed keychain servers works for me

Expected
be able to upload my public key and search others' public keys

macOS                   10.13.4     17E199
GPG Suite               2018.1      2083    (9658b70)
GPGMail                 3.0b4       1272    (461cda15)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry                0.9.7.1     9       (db18340)

• 2018-04-13_13-04_DebugInfo.gpg 23 KB

1. Support Staff 1 Posted by Steve on 17 Apr, 2018 10:20 PM

   

   Hi Sal,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Can you be more specific about the problem you are seeing? Are you seeing an error message when trying to upload your or search for other keys? If yes, please attach a screenshot.

   Key server problems can have various causes.

   Please open Terminal.app, paste the following command and post the output into this discussion.

   nslookup hkps.pool.sks-keyservers.net
   

   Then execute the following command:

    echo "debug-level guru" >> ~/.gnupg/dirmngr.conf
    echo "debug-all" >> ~/.gnupg/dirmngr.conf
    echo "log-file /tmp/dirmngr.log" >> ~/.gnupg/dirmngr.conf
    killall dirmngr
    gpg --keyserver hkps://hkps.pool.sks-keyservers.net --search-keys [email blocked]
   

   After running these commands, please send us the /tmp/dirmngr.log file

   1. open finder and press ⇧⌘G
   2. paste /tmp/dirmngr.log
   

   Once you are done, let's remove the debugging option:

   1. open finder and press ⇧⌘G
   2. paste ~/.gnupg/dirmngr.conf
   3. open that file with TextEdit
   4. remove the following lines
       * debug-level guru
       * debug-all
       * log-file /tmp/dirmngr.log
   

   Now open Terminal.app again and execute the following commands:

   rm /tmp/dirmngr.log
   killall dirmngr
   

   Another question: Are you using Little Snitch or any other firewall-like software on your mac? If so, please temporarily disable that software and repeat the process. Can you then connect to the key servers as expected?

   Best,
   steve

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