Help - Generate new key failed Code 32849

Squidge Winkle's Avatar

Squidge Winkle

09 Apr, 2018 10:10 AM

Using GPG Keychain for mac latest version. Each time I go to create a new key, I click 'generate' and after a few seconds it says:

Generate new key failed Code 32849

I have installed it on my mac's main hard drive. Using a 2013 MBP, I have tried uninstalling completely (using appcleaner) but it still comes up with the error

  1. 1 Posted by Squidge Winkle on 09 Apr, 2018 10:19 AM

    Squidge Winkle's Avatar

    Oh yeah I'm using High Sierra V10.13.4

    Thanks in advance for any support!

  2. Support Staff 2 Posted by Steve on 19 Apr, 2018 01:48 PM

    Steve's Avatar

    Hi Squidge,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Does reinstalling GPG Suite on your mac change anything for the better or worse? Also please reboot your mac after the reinstall.

    If that does not help, please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.

    All the best,
    steve

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