tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/71462-decryption-failed-with-unknown-errorGPGTools: Discussion 2020-03-02T09:48:16Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-01-12T12:05:41Z2018-01-15T19:01:08ZGPGMail: Decryption failed with unknown error!<div><p>I got a warning message, which provided the following:</p>
<p>"An unknown error occurred while decrypting this attachment.</p>
<p>GPG error message:</p>
<p>gpg: signal Hangup caught ... exiting</p>
<p>Please contact us, including the GPG error message, at <a href="https://gpgtools.tenderapp.com/">https://gpgtools.tenderapp.com/</a>"</p>
<p><strong>Describe your problem. Add as much detail as possible.</strong></p>
<p>I am not sure there is a problem although an attached pdf may have gone missing. I had sent an encrypted message in applemail to someone who had then forwarded it on to others including me.</p></div>David Bowdentag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-01-18T19:22:22Z2018-01-18T19:22:22ZGPGMail: Decryption failed with unknown error!<div><p>Hi ,David</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Could you restart your mac and see if you are then still running into this problem?</p>
<p>Is the issue restricted to a single email? Are you able to reproduce the problem by sending another test message with a PDF attachment to yourself and then forward the received message to yourself again to simulate the case you are describing, which may have lead to the problem.</p>
<p>Best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-03-28T11:29:18Z2018-03-28T11:29:18ZGPGMail: Decryption failed with unknown error!<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-03-28T11:30:02Z2018-03-28T11:30:02ZGPGMail: Decryption failed with unknown error!<div><p>We recently fixed this bug.</p>
<p>Could you please download and install our <a href="https://hotfixes.gpgtools.org/">latest hotfix GPG Suite</a> and see if that solves your problem.</p>
<p>All the best,<br>
steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-03-28T11:33:01Z2018-03-28T11:33:02ZGPGMail: Decryption failed with unknown error!<div><p>Thanks</p>
<p>I will give it a go.</p>
<p>The problem only related to an error message in my sent emails when returned to me as part of a reply.</p>
<p>David Bowden<br>
<a href="mailto:attackcat@me.com">attackcat@me.com</a></p></div>David Bowdentag:gpgtools.tenderapp.com,2011-11-04:Comment/444962722018-03-28T11:33:30Z2018-03-28T11:33:30ZGPGMail: Decryption failed with unknown error!<div><p>Sure, do let us know how it goes. It should indeed be fixed.</p></div>Steve