tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/70726-gpgmail-seems-to-think-my-secret-key-isnt-present-when-it-isGPGTools: Discussion 2023-07-19T09:51:59Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-16T19:13:12Z2018-03-16T19:13:12ZGPGMail seems to think my secret key isn't present when it is.<div><p>Hi tallonrain,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.</p>
<p>All the best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-17T02:18:29Z2018-03-17T02:18:29ZGPGMail seems to think my secret key isn't present when it is.<div><p>Thanks for the timely reply. I've sent the debug log as requested. (Located here for reference: <a href="https://gpgtools.tenderapp.com/discussions/problems/70793">https://gpgtools.tenderapp.com/discussions/problems/70793</a> )</p>
<p>Let me know if any further information is required.</p>
<p>Thanks,<br>
Kyle</p></div>tallonraintag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-17T13:54:14Z2018-03-17T13:54:14ZGPGMail seems to think my secret key isn't present when it is.<div><p>Could you please download and install our <a href="https://hotfixes.gpgtools.org/">latest hotfix GPG Suite</a> and see if that solves your problem.</p>
<p>All the best,<br>
steve</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-17T22:28:19Z2018-03-17T22:28:19ZGPGMail seems to think my secret key isn't present when it is.<div><p>I've tried the latest build as requested and that didn't seem to help. No obvious change in the behavior. Build version attached for reference.</p></div>tallonraintag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-17T22:32:30Z2018-03-17T22:32:57ZGPGMail seems to think my secret key isn't present when it is.<div><p>I would like to note that this bug seems to trigger a general bug in Mail.app that prevents the New Message window from closing. I have to quit the Mail app in order to do so. This bug was present in both the release build and the nightly build.</p></div>tallonraintag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-03-21T15:23:37Z2018-03-21T15:23:37ZGPGMail seems to think my secret key isn't present when it is.<div><p>Can you please follow <a href="https://gpgtools.tenderapp.com/kb/faq/missing-keys-after-migrating-to-gnupg-22#missing-secret-key-s-and-or-public-keys">KB-article</a> and let me know if that brings you back to working state.</p>
<p>The problem with the unclosable drafts is caused by a bug in macOS Mail.app. We reported this issue to Apple in october 2015 as rdar://22828028.</p>
<p>Please use their <a href="https://www.apple.com/feedback/mail.html">feedback form</a> to inform Apple about this problem and ask them kindly to consider investing the time to fix this bug. It may help to add the rdar numbers, so they know which issue you are referring to.</p>
<p>Best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/449081122018-04-20T11:54:20Z2018-04-20T11:54:20ZGPGMail seems to think my secret key isn't present when it is.<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve