GPGMail: Mail hangs after sending one email...

Stephen Landry's Avatar

Stephen Landry

09 Mar, 2018 12:46 PM

Every time I send an email, I have “encrypt drafts” and “sign new emails” turned on, I compose the email and check my contacts, most times I am able to send the email, but then Mail app hangs.

The only way to fix is to force quit the Mail app and restart it.

Not sure what else I can provide to help identify what steps I am taking, but this happens every time. I have included the debug log checkmark on this report.

Cheers,
Stephen.

Expected
I expect Mail app to not hang after sending an email.

macOS                   10.12.6     16G1212
GPG Suite               2018.1      2083    (9658b70)
GPGMail                 2.7.1       1254    (7d871d1)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 13 Mar, 2018 10:55 AM

    Steve's Avatar

    Hi Stephen,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Are you using other plugins in Mail.app besides GPGMail?

    Please search for any relevant crashlogs. To search for crashlogs:

    • open new finder window
    • press ⇧⌘G
    • paste '~/Library/Logs/DiagnosticReports'

    We are looking for anything with gpg2, Mail, GPGServices, GPG Keychain, Libmacgpg or pinentry in the name. The date indicates if the crashlog is fresh or old. Very old crashlogs may not be relevant, since a new version of GPG Suite could already have fixed the problem.

    Repeat above steps but this time paste '/Library/Logs/DiagnosticReports' and again look for relevant crashlogs.

    When you find something relevant, please attach the crashlog to your existing discussion.

    Best,
    steve

  2. Support Staff 2 Posted by Steve on 20 Apr, 2018 09:53 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 20 Apr, 2018 09:53 AM.

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