Error

Michael's Avatar

Michael

03 Mar, 2018 11:58 AM

gpg: A81FEC3C70C042AA6D7D64870F2B34DF946C8EF8: übersprungen: Unusable public key
gpg: [stdin]: encryption failed: Unusable public key

  1. Support Staff 1 Posted by Steve on 03 Mar, 2018 05:23 PM

    Steve's Avatar

    Hi Michael,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Let's check if your key is ok:

    1. open GPG Keychain
    2. double click your sec/pub key
    3. search for "Validity" in key tab and post the value to your discussion
    4. search for "Validity" in subkey tab and post the value to your discussion

    Should your key have expired, please re-new the expiration date in the key tab. To renew the subkey, click the cogwheel icon in the subkey tab and update the expiration date.

    To test the change, send a signed and encrypted test email to yourself. Are you able to decrypt and verify the signature successfully?

    In case your key resides on the public key servers, don't forget to upload your updated key, so that the changes are reflected there as well.

    Best regards,
    Steve

  2. 2 Posted by Michael Huber on 03 Mar, 2018 05:52 PM

    Michael Huber's Avatar

    Hi Steve,

    thank you for your help!

    Everything is running now. The subkey date had to be changed.
    Good support!

    Have a nice day and best regards from Germany,

    Michael

  3. Support Staff 3 Posted by Steve on 03 Mar, 2018 05:54 PM

    Steve's Avatar

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    steve

    Enjoy your weekend,
    steve

  4. Steve closed this discussion on 03 Mar, 2018 05:54 PM.

  5. Steve closed this discussion on 27 Aug, 2018 12:40 PM.

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