GPGMail: GPGMail asking for passphrase every time I sign an email

José Figueroa's Avatar

José Figueroa

27 Feb, 2018 10:21 PM

It asks me to input the passphrase every time I sign an email.

I expected not to have to do this — until this latest update it remembered the passphrase from the first time I used it.

macOS                   10.13.3     17D102
GPG Suite               2018.1      2083    (9658b70)
GPGMail                 3.0b4       1272    (461cda15)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry           9       (db18340)
  1. Support Staff 1 Posted by Steve on 05 Mar, 2018 09:20 PM

    Steve's Avatar

    Hi José,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Please see this KB-article on how to manage passwords for your keys. Open System Preferences > GPG Suite Preferences and make sure the checkbox to store the password in macOS keychain is ticket. Is that the case for you?


  2. 2 Posted by José Figueroa-O... on 05 Mar, 2018 09:28 PM

    José Figueroa-O'Farrill's Avatar

    Hi Steve,

    Thanks for getting back to me.

    To answer your question: yes, the boxed is checked. There is a box underneath that is also checked (although I don’t remember ever doing so) which says “Remember for 600 seconds”. Does that override the first box? i.e., will it ask me after 600 seconds no matter what? This is not the behaviour I was used to, in any case.


  3. Support Staff 3 Posted by Steve on 07 Mar, 2018 03:19 PM

    Steve's Avatar

    Should you be available, could you hop on our live chat here:

    We can't promise a solution, but we'd like to inspect this problem in more detail.

    All the best

  4. Support Staff 4 Posted by Steve on 29 Mar, 2018 06:40 PM

    Steve's Avatar

    When your password is stored in macOS keychain you will not be asked for it ever again. pinentry will grab it from there. If your password is not stored in macOS keychain the caching time will do it's duty.

  5. Support Staff 5 Posted by Steve on 18 Jul, 2018 02:10 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  6. Steve closed this discussion on 18 Jul, 2018 02:10 PM.

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