GPGMail: Constant Reboot

Manny Fernandez's Avatar

Manny Fernandez

27 Feb, 2018 06:35 PM

My Mail client continues to crash. I had Mail Tags and ActOn installed as plugins but uninstalled them. Problem continues.

Expected
Not to crash

macOS                   10.13.3     17D47
GPG Suite               2018.1      2083    (9658b70)
GPGMail                 3.0b4       1272    (461cda15)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 05 Mar, 2018 09:25 PM

    Steve's Avatar

    Hi Manny,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please attach a crash log as txt file.

    Could you temporarily disable GPGMail:

    • shut down mail.app
    • open finder
    • navigate to /Library/Mail/Bundles or ~/Library/Mail/Bundles and copy GPGMail.mailbundle to your desktop
    • now delete GPGMail.mailbundle from the original folder

    Restart mail and check in Mail.app > Preferences if you still see GPGMail. It should be gone.

    To re-enable mail, close Mail.app and move the bundle file back to the Bundles folder.

    Does disabling GPGMail change anything?

    Best,
    steve

  2. Support Staff 2 Posted by Steve on 29 Mar, 2018 06:36 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 29 Mar, 2018 06:36 PM.

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