MacGPG: Are passphrase and password the same thing?
Where can one locate the passphrase? I set up a password when I installed GPG Keychain, but did not set a Passphrase.
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Support Staff 1 Posted by Steve on 13 Feb, 2018 01:24 PM
Hi Chris,
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
The words password / passphrase describe the same thing. We are still looking to unify the wording.
We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.
Best,
steve
2 Posted by Chris S on 13 Feb, 2018 03:47 PM
Hi Steve,
OK, that's even more confusing. I'm using the password I created. Now I'm
being told I have used 2/3 attempts, which I can only assume using the 3rd
will lock me out? How do I proceed with the data files I've already
downloaded?
*Chris S* Director - Customer Loyalty & Training
ROCKETMILES
855.355.7625
3 Posted by Chris S on 14 Feb, 2018 02:29 AM
Hi Steve,
This issue continue to haunt me. I never was able to get GPG to accept my
passphrase/password last night. So today, I had the data re-encrypted
using a newly created public key. So after downloading a massive amount of
data again, I attempted to decrypt and am getting the same message. This
is twice that the password I used to create the key hasn't worked, and now
I'm faced with the possibility of having to download this data a third
time.
Can you please help?
*Chris S* Director - Customer Loyalty & Training
ROCKETMILES
855.355.7625
Support Staff 4 Posted by Steve on 14 Feb, 2018 02:01 PM
Should you be available, could you hop on our live chat here:
https://www.hipchat.com/gyyOrLdWt
We can't promise a solution, but we'd like to inspect this problem in more detail.
All the best
steve
5 Posted by Chris S on 14 Feb, 2018 04:00 PM
Hi Steve,
I joined the chat, and it appears you are on line. I'll try to keep my eye
on it for when you respond, but I'm walking into a meeting in a moment.
*Chris S* Director - Customer Loyalty & Training
ROCKETMILES
855.355.7625
Support Staff 6 Posted by Steve on 14 Feb, 2018 06:15 PM
Solved via live chat.
Turns out the files in question were encrypted with an old key. Chris will request the files to be encrypted with his new key and then hopefully be able to decrypt as expected.
I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.
Best,
steve
Steve closed this discussion on 14 Feb, 2018 06:15 PM.