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GPGMail: Emails cannot be encrypted due to an unknown Error

• Edit

Raphael Perret

28 Dec, 2017 09:39 AM

I upgraded recently. Now when I am opening a new email, I get the following error:

E04D6E8BBD2BD871D638D087C133E870A73BA637: übersprungen: Unusable public key
gpg: [stdin]: encryption failed: Unusable public key

Expected
I should be able to write an email without the error message popping up.

macOS                   10.13.2     17C88
GPG Suite               2017.3      2081    (9658b70)
GPGMail                 3.0b3       1271    (4060831)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry                0.9.7.1     9       (db18340)

1. 1 Posted by Raphael on 29 Dec, 2017 09:59 PM

   

   I found the error on my side.
   My keys were outdated so I renewed them but didn't realise I have to also update the subkeys by going into the detailed view of my keychain and selecting the third tab and from there the gear…
   Happy New Year & thank you for your work

   • Edit

2. Support Staff 2 Posted by Steve on 03 Jan, 2018 06:04 PM

   

   Hi Raphael,

   welcome to the GPGTools support platform.

   Sorry you had to run into this situation. We have pending tickets to address this and inform users in time to prevent this situation to begin with.

   Glad you were able to already get back to working state. Thanks a bunch for your kind words. That means a lot to us.

   Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

   Best,
   steve

   Happy new year :)
   steve

   • Edit

3. Steve closed this discussion on 03 Jan, 2018 06:04 PM.

4. Steve closed this discussion on 27 Aug, 2018 12:38 PM.