GPG Keychain: Pinentry Mac No Accepting Passphrase

Roy Isbell's Avatar

Roy Isbell

14 Dec, 2017 07:12 PM

I keep getting a window opening up asking “You need a password to unlock the secret key for user: “Roy Isbell [email blocked]”, ID D0D401EE, (main key ID 16F621A047BE7AF3)”

I keep entering the password (passphrase) but it is not accepting the passphrase, even though I have confirmed that it is the correct passphrase.

I am not able to cancel the window.

Expected
I was not expecting this at all.

macOS                   10.11.6     15G1702
GPG Suite               2017.2      2063    (e459897)
GPGMail                 2.6.4       1249    (d765eca)
GPG Keychain            1.4.1       1391    (b5c89a4)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       895     (17e3e67)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.1       826     (9410d73)
pinentry                0.9.7       6       (6aeb033)
  1. Support Staff 1 Posted by Luke Le on 14 Dec, 2017 08:18 PM

    Luke Le's Avatar

    Hi Roy,

    we are very sorry to hear you are experiencing problems with the latest version of GPG Suite.
    We believe this problem is triggered if a user has a custom GnuPG version installed along side of our MacGPG. From the debug log I can tell that that is the case for you.

    Could you please download and install our latest GPG Suite nightly build and see if it solves your problem. That page also has sig and SHA256 to verify the download.
    https://releases.gpgtools.org/nightlies/

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 26 Mar, 2018 04:02 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 26 Mar, 2018 04:02 PM.

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