GPGServices: Freezes, errors, rarely works, constantly needing to reinstall.

Kyle Bachman's Avatar

Kyle Bachman

02 Nov, 2017 07:27 PM

When trying to encrypt or decrypt PGP messages, the program locks up for a long time before popping up with an error stating “GPGServices application did not respond to a request for services”

Expected
For the program to decrypt or encrypt the messages I’m trying to send.

Additional info
Im on a Mac running OS version 10.12.6, your software states its uptodate

macOS           10.12.6     16G29
GPG Suite       2017.1      2002    (4161887)
GPGMail -
GPG Keychain    1.4         1377    (3384573)
GPGServices     1.11.1      961     (d6060fa)
MacGPG2         2.2.0       893     (ab15b08)
GPGPreferences  2.1         977     (b1e419a)
Libmacgpg       0.8         819     (c8cf2e0)
pinentry        0.9.7       6       (6aeb033)
  1. Support Staff 1 Posted by Steve on 03 Nov, 2017 04:03 PM

    Steve's Avatar

    Hi Kyle,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    Also after installing the nightly please do restart your mac.

    Does the problem then persist? Also are you seeing the issue always when using GPGServices? Is the hang limited to decryption? Could you test other GPGServices operations and see if signing works as expected.

    All the best,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 17 Nov, 2017 07:47 PM

    Steve's Avatar

    Hi Kyle,

    this issue should be fixed. It would be great if you could download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    Then check if you are still running into this problem.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see further issues using GPG Suite don't hesitate to get in touch and open a new discussion any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  3. Steve closed this discussion on 17 Nov, 2017 07:47 PM.

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