tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/60626-unable-to-encrypt-messageGPGTools: Discussion 2019-05-29T14:19:38Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/438130222017-10-19T22:28:30Z2017-10-23T17:54:35Zunable to encrypt message<div><p>Hi. Sorry for bother, but I've been facing a bug in my gpg for a couple of weeks, for what I'm incapable to find the solution.</p>
<p>Once I start to write an email, I get the message "unable to encrypt message". You can take a look at the window I get in the attached file. Could you please tell me how to solve the problem?</p>
<p>Best,</p>
<p>Andrei</p></div>andreinettotag:gpgtools.tenderapp.com,2011-11-04:Comment/438130222017-10-23T17:56:17Z2017-10-23T17:56:17Zunable to encrypt message<div><p>Hi Andrei,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>First, let's check if your key is ok:</p>
<ol>
<li>open GPG Keychain<br></li>
<li>double click your sec/pub key<br></li>
<li>create a screenshot of the <strong>key tab</strong> (⇧⌘4 + drag w mouse)<br></li>
<li>create a screenshot of the <strong>subkey tab</strong><br></li>
<li>attach both screenshots to your discussion by visiting it in your browser</li>
</ol>
<p>Should your key have expired, please re-new the expiration date in the key tab.</p>
<p>To renew the subkey, open the subkey tab, click the cogwheel and change the expiration date</p>
<p>After that send a signed and encrypted test mail to yourself. Are you able to decrypt and verify the signature successfully?</p>
<p>In case your key resides on the public key servers, don't forget to upload your updated key, so that the changes are reflected on the key servers.</p>
<p>Let me know if this solved your problem.</p>
<p>Best regards,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/438130222018-02-26T13:01:27Z2018-02-26T13:01:27Zunable to encrypt message<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve