GPGServices: Hanging while trying to use services, times out

Jarrah's Avatar

Jarrah

25 Sep, 2017 01:46 PM

Attempting to encrypt or use any item from services. App hangs for a while and then kicks back similar message.

‘The “OpenPGP: Import Key from Selection” service could not be used because the “GPGServices” application did not respond to a request for services.

Try reopening “GPGServices,” or contact the vendor for an updated version.’

Expected
Expected list of public keys i could choose as to encrypt text

macOS           10.12.6     16G29
GPG Suite       2017.1      2002    (4161887)
GPGMail         2.7         1242    (4272b15)
GPG Keychain    1.4         1377    (3384573)
GPGServices     1.11.1      961     (d6060fa)
MacGPG2         2.2.0       893     (ab15b08)
GPGPreferences  2.1         977     (b1e419a)
Libmacgpg       0.8         819     (c8cf2e0)
pinentry        0.9.7       6       (6aeb033)
  1. Support Staff 1 Posted by Steve on 11 Oct, 2017 04:30 PM

    Steve's Avatar

    Hi Jarrah,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    This is a known issue we are still investigating. The workaround is to restart your mac and GPGServices should be operational again. You can also try force quitting GPGServices.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    Best,
    steve

  2. Support Staff 2 Posted by Steve on 17 Nov, 2017 07:34 PM

    Steve's Avatar

    Hi Jarrah,

    this issue should be fixed. It would be great if you could download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    Then check if you are still running into this problem.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see further issues using GPG Suite don't hesitate to get in touch and open a new discussion any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  3. Steve closed this discussion on 17 Nov, 2017 07:34 PM.

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