GPGMail: Passphrase

André's Avatar


25 Sep, 2017 01:09 PM


After updating today, a window (Pinentry Mac) asking for passphrase is popping up frequently.

‚you need a passphrase to unlock the secret openpgp key:….‘

with my keys, i stored a fingerprint and a password. but both are not accepted.
what to do?

best regards

hä was soll der quatsch

macOS           10.12.6     16G29
GPG Suite       2017.1      2002    (4161887)
GPGMail         2.7         1242    (4272b15)
GPG Keychain    1.4         1377    (3384573)
GPGServices     1.11.1      961     (d6060fa)
MacGPG2         2.2.0       893     (ab15b08)
GPGPreferences  2.1         977     (b1e419a)
Libmacgpg       0.8         819     (c8cf2e0)
pinentry        0.9.7       6       (6aeb033)
  1. 1 Posted by Soroosh on 26 Sep, 2017 03:50 PM

    Soroosh's Avatar

    I have the same problem

  2. Support Staff 2 Posted by Steve on 26 Sep, 2017 11:49 PM

    Steve's Avatar

    Hi André and Soroosh,

    the pinentry requests you are seeing are happening due to the migration from MacGPG 2.0.x to 2.2.0.

    Please read the following KB-article in it's entirety:

    and let me know if that brings you back to the expected state.


  3. 3 Posted by André Montaldo-... on 27 Sep, 2017 08:28 AM

    André Montaldo-Ventsam's Avatar

    Dear Steve!

    Thank you very much, now it works, my stored Password was wrong, I picked the right one from Mac Keychain.

    But what was irritating me, probably because of my ‚not natural‘ english knowledge: Password and Passphrase is used as the same. And first I was searching for that f****** passphrase, that I could not find.
    Maybe you should change that, and call it password OR passphrase.

    With the best regards
    Viele Grüße!

  4. 4 Posted by Soroosh on 27 Sep, 2017 11:53 AM

    Soroosh's Avatar

    Great. It helped.

  5. Support Staff 5 Posted by Steve on 27 Sep, 2017 12:31 PM

    Steve's Avatar

    Soroosh: thanks for the update. That's good news!

    André, thanks for your feedback. Glad this now works as expected.

    Regarding the passphrase / password inconsistency: We switched to password and have a ticket for that remaining change.

    I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    All the best,

  6. 6 Posted by André Montaldo-... on 27 Sep, 2017 12:34 PM

    André Montaldo-Ventsam's Avatar

    Steve, thanks for the fast support and keeping that issue in mind.

    Best regards!
    Viele Grüße!

  7. Support Staff 7 Posted by Steve on 27 Sep, 2017 12:35 PM

    Steve's Avatar

    Danke, dir einen schönen Tag. Ich mache hier zu.

    Bei weiteren Fragen kannst du jederzeit eine weitere Diskussion eröffnen.

    Viele Grüße,

  8. Steve closed this discussion on 27 Sep, 2017 12:35 PM.

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