GPGMail: How to decrypt mail message with encrypted.asc attachment?

Jonathan Dallwitz's Avatar

Jonathan Dallwitz

20 Sep, 2017 08:59 AM

Hi, I signed up for a trading service where they recommend PGP encryption for their emails to users. I installed GPGTools on my Mac after reading about it. I created a key for my email address. The service requires users instead of emailing my key to them, to copied and paste into a field in my settings page. I did that. They then sent me an encrypted email.

How do I decrypt it? It is sitting in Mac Mail, with two attachments. One is ‘Mail attachment’, the other is ‘encrypted.asc’

I though Mac Mail would automatically decrypt the message and display it to me.

macOS           10.12.6     16G29
GPG Suite       2016.10     21  
GPGMail -
GPG Keychain    1.3.2       1245
GPGServices     1.11        916 
MacGPG2         2.0.30      884 
GPGPreferences  2.0.1       902 
Libmacgpg       0.7         775 
pinentry        0.9.7       4
  1. Support Staff 1 Posted by Steve on 21 Sep, 2017 10:29 AM

    Steve's Avatar

    Hi Jonathan,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Please download and install GPG Suite 2017.1b3 from our homepage and let me know if that brings you back to working state.

    All the best,

  2. 2 Posted by Jonathan Dallwi... on 05 Oct, 2017 02:16 AM

    Jonathan Dallwitz's Avatar

    Hi Steve,

    Thanks for your reply. I tried your suggestion and it now works as I believe it should (I haven’t had it working prior) … when I open Mail and there is an encrypted message, I get a pop up to enter my password for the key, and when I view the mail it is decrypted for me, great.


  3. Support Staff 3 Posted by Steve on 06 Oct, 2017 08:58 AM

    Steve's Avatar

    Perfect. Glad, this is solved for you.

    Please see this KB-article on how to manage passwords for your keys. It may make using OpenPGP easier.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  4. Steve closed this discussion on 06 Oct, 2017 08:58 AM.

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