Windows 10 + Enigmail: Decrypted email displays intermittently

Rajul Shah's Avatar

Rajul Shah

30 Aug, 2017 08:42 PM

Just transitioned from Outlook and very pleased with Thunderbird and Enigmail. Not sure if this is the right forum to ask, however.

I'm using Enigmail version (20170708-0816) and Thunderbird version 52.3.0 (32-bit) on Windows 10.

I have this strange issue where decrypted messages appear fine in the Message pane but quite often I get a blank view of the message in a new window or in a new tab. Doesn't matter whether the message is new or old. Believe it happens 100% of the time with a new message.

Will appreciate any help I can get in understanding and resolving this.



  1. 1 Posted by Rajul Shah on 30 Aug, 2017 09:04 PM

    Rajul Shah's Avatar

    Upgraded Enigmail to and I also now wait for the message to be visible in the Message pane before opening it in a new window or tab. Works like a charm.

    Other were running into similar issues:


  2. Support Staff 2 Posted by Steve on 06 Sep, 2017 04:20 PM

    Steve's Avatar

    Hi Rajul,

    this is the community support platform for all things GPG Suite (OpenPGP on macOS).

    For any questions regarding Enigmail, please see their website about obtaining support. There are various resources like FAQ, mailing list as well as user forum.

    Glad this is already solved for you, though.


  3. Steve closed this discussion on 06 Sep, 2017 04:20 PM.

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