GPGMail: Sign / encrpyt buttons doe snot appear

Zydrunas Tamasauskas's Avatar

Zydrunas Tamasauskas

28 Aug, 2017 01:44 PM

When composing new email, sing and encrypt buttons were not present.

Expected
To be able to encrypt or sign message using GPG Mail Haddon.

macOS           10.12.6     16G29
GPG Suite       2016.10     21  
GPGMail -
GPG Keychain    1.3.2       1245
GPGServices     1.11        916 
MacGPG2         2.0.30      884 
GPGPreferences  2.0.1       902 
Libmacgpg       0.7         775 
pinentry        0.9.7       4
  1. Support Staff 1 Posted by Steve on 28 Aug, 2017 01:45 PM

    Steve's Avatar

    Hi Zydrunas,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We currently offer GPG Suite 2016.10 (stable) and GPG Suite 2017.1 (beta). GPGMail for macOS 10.12 Sierra is in beta. To switch to the beta channel:

    1. open GPGPreferences > Settings
    2. in the Update section tick the checkbox to 'Include beta builds'
    3. optionally also enable automatic update checks, to ensure you are notified about new beta releases
    4. press 'Check Now'

    After that GPGMail should be up and running again.

    If you see any trouble using the beta, please let us know.

    All the best,
    steve

  2. 2 Posted by Zydrunas on 28 Aug, 2017 01:46 PM

    Zydrunas's Avatar

    It appears that GPGMail was not installed correctly..

  3. Support Staff 3 Posted by Steve on 28 Aug, 2017 01:47 PM

    Steve's Avatar

    Yeah, that happens when you update from a previous macOS version to 10.12 Sierra. The updating process will be a lot smoother as soon as the next beta is out.

    So things are working fine now?

  4. 4 Posted by Zydrunas on 28 Aug, 2017 01:48 PM

    Zydrunas's Avatar

    No, It is fresh install, just now. I did not used this tool before.

  5. Support Staff 5 Posted by Steve on 28 Aug, 2017 01:49 PM

    Steve's Avatar

    Ah in that case, you have to use the beta release, since you are on macOS 10.12.

    We hope to move GPGMail for 10.12 to stable fairly soon to avoid this confusion.

  6. 6 Posted by Zydrunas on 28 Aug, 2017 01:52 PM

    Zydrunas's Avatar

    Indeed, it appeared and is working at least for one account. Thanks!

  7. Support Staff 7 Posted by Steve on 28 Aug, 2017 01:53 PM

    Steve's Avatar

    Great! I agree it's a bit confusing at this very moment. The website has the detail information in small text below the download button for the stable release.

    Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  8. Steve closed this discussion on 28 Aug, 2017 01:53 PM.

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