Error code 0 when trying to decrypt or import (was: a lot of swearing)

alex.marciniak70's Avatar

alex.marciniak70

23 Jul, 2017 08:15 PM

I dont know wtf is wrong with this software but it is starting to piss me off really quickly... I cannot decrypt or import jack shit! I always get a failed error with code 0. WTF is wrong with this program and/or what am I doing wrong???

  1. Support Staff 1 Posted by Steve on 24 Jul, 2017 10:49 AM

    Steve's Avatar

    Hi Alex,

    welcome to the GPGTools support platform.

    Very sorry to hear you're having problems with GPG Suite. If you could describe your problems in more detail, we might be able to help you.

    For the future, please refrain from using this kind of language. We understand your frustration, but there's no point in being aggressive.

    Two things:

    1. please follow our Getting Started Tutorial for the setup process
    2. We currently offer GPG Suite 2016.10 (stable) and GPG Suite 2017.1 (beta). GPGMail for macOS 10.12 Sierra is in beta. To switch to the beta channel:

      1. open GPGPreferences > Settings
      2. in the Update section tick the checkbox to 'Include beta builds'
      3. optionally also enable automatic update checks, to ensure you are notified about new beta releases
      4. press 'Check Now'

    After that GPGMail should be up and running again.

    If you see any trouble using the beta, please let us know.

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 18 Aug, 2017 01:11 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 18 Aug, 2017 01:11 PM.

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