GPG Mail and constantly being asked for Passphrase

matt's Avatar


11 Jul, 2017 06:24 PM

Which of our tools is giving you problems? GPG Mail

Attach a screenshot of the version info for all installed components (how to:

Note, I was using a stable release of GPGTools and pulled the most recent beta to see if this problem has been addressed.

Mac OS 10.12.5
GPG Suite 2017.1b3
GPGMail 2.7b3

Describe your problem. Add as much detail as possible. When using Mac Mail and GPG when composing a message I am frequently being interrupted to enter my passphrase. My expectation is that I should be asked for the passphrase when initiating an action like sending an e-mail (I sign by default and do not store my passphrase in the keychain for added security) or attempting to read an encrypted e-mail. I'm not sure what action is happening to cause the request for the passphrase to occur. Is there a way to determine why GPG is periodically asking for a passphrase? When doing nothing other than composing an e-mail?

What did you expect instead I would finish composing my e-mail and be prompted for the passphrase when signing

Describe steps leading to the problem.

Are you using any other plugins? No

  1. 1 Posted by Hans on 12 Jul, 2017 08:11 AM

    Hans's Avatar

    I have exactly the same problem: in the middle of composing (typing), I suddenly find I am typing my sentences in the passphrase box.
    I have not found a trigger for the pop-up of the passphrase box, sometimes it shows up 4 times in one minute, sometimes it does not show up for 10-15 minutes.
    The box also sometimes pops up when I have switched to a totally different window (browser, other).
    Not a show stopper but annoying.

  2. Support Staff 2 Posted by Steve on 17 Jul, 2017 11:14 AM

    Steve's Avatar

    Hi Matt and Hans,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    Please see this KB-article on how to manage passwords for your keys. This may serve as a workaround until this bug is fixed.

    All the best,

  3. 3 Posted by matt on 17 Jul, 2017 02:41 PM

    matt's Avatar

    Awesome sauce. My searching didn’t find the issue but I expected I wasn’t the only one. I’ll watch the ticket you referred to and thanks for the update.

    Matt Hogstrom
    [email blocked]
    PGP Key: 0x90ECB270
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    Shuttlesworth v. Birmingham AL, 373 US 262:(1962)

    “If the state does convert your right into a privilege and issue a license and a fee for it, you can ignore the license and a fee and engage the right with impunity.”

  4. Support Staff 4 Posted by Steve on 17 Jul, 2017 02:48 PM

    Steve's Avatar

    Great. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  5. Steve closed this discussion on 17 Jul, 2017 02:48 PM.

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