Is it possible to request key removal from Key Server if I can confirm email ownership? Password Lost, No Revoke Certificates

meerkat8's Avatar

meerkat8

04 May, 2017 12:37 AM

Great Tool! I'm a novice user using GPGTools's GPG Keychain tool. I created many public keys and deleted them from the program. Now I have many public keys that I'd like to remove from the server. (hkps://hkps.pool.sks-keyservers.net)

Please note: Stupidly I did NOT save the passwords, I did NOT create revoke certificates, thus I'm unable to update, edit and delete them from the server.

Is it possible for you to verify that I'm the key owner and have you delete my keys on the server?
Example: The Symantec encryption tool website allows users to locate their keys from their server, confirm ownership and remove the public keys upon the email owners confirmation (https://keyserver.pgp.com)

KB: https://support.symantec.com/en_US/article.TECH148870.html

Could you help me remove my keys?

  1. Support Staff 1 Posted by Steve on 04 May, 2017 09:45 AM

    Steve's Avatar

    Hi meerkat8,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The very last bit of this KB-article addresses this situation: https://gpgtools.tenderapp.com/kb/gpg-keychain-faq/how-to-revoke-a-...

    Sadly we are unable to remove your keys from the key servers. Key servers that are not synced and which allow key removal are in the works but are not in use yet.

    Sorry we can not be of bigger help in this case.

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 24 May, 2017 05:09 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 24 May, 2017 05:09 PM.

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