No option to sign/encrypt in mail
GPGMail 2.5.2 (1060)
When creating a new email, I don't have the option to sign/encrypt. I used to, but that's gone, now.
What did you expect instead
I expected to be able to select to sign and/or encrypt email using my gpg keys.
Describe steps leading to the problem.
- Started up the mac mail app
- created a new email
- the options are greyed out, as is OpenPGP
don't think other plugins exist
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Support Staff 1 Posted by Steve on 24 Feb, 2016 11:45 AM
welcome to the GPGTools community support platform. Sorry you are having problems using GPG Suite.
Please provide the version info of all installed components. You can do this very easily by:
First, let's check if your key is ok:
If your key has expired, please re-new the expiration date.
If your Subkey expired, please create a new subkey.
If you send a signed and encrypted test mail to yourself after this, are you able to decrypt and verify the signature successfully?
In case your key resides on the public key servers, please upload your updated key, so that the changes become reflected on the key servers as well.
2 Posted by Len Cooley on 24 Feb, 2016 01:28 PM
Hi, Steve. Thanks!! When I looked at the key pair in GPG Keychain, I found
my key had expired on 20151231. All I had to do was extend the expiration
date, and it works, now.
Support Staff 3 Posted by Steve on 24 Feb, 2016 02:09 PM
Perfect. Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.
We have a ticket for the problem of expiring keys. Ideally we should notify users about this.
Steve closed this discussion on 24 Feb, 2016 02:09 PM.
Steve closed this discussion on 27 Aug, 2018 12:29 PM.