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Mac GPGTools don't install (web)

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tjf

12 Jan, 2012 04:39 PM

I went to the gpgtools.org site and downloaded GPGTools-2011224.dmg, opened it and "installed" all files. The installer finished within a minute saying "The installation was successful". However, no files were installed (I verified this in that the disk space did not decrease. Also, "fine file" yields no new files. I am running a Mac quad-core Intel machine with OSX10.6.8.

1. 1 Posted by Alex on 12 Jan, 2012 05:17 PM

   

   Hi and thank you for your feedback. Could you please attach the install log: http://support.gpgtools.org/kb/faq/why-did-the-installation-fail

   Just to verify:
   1. Open Terminal.app
   2. Type "gpg" (without the quotes) and press enter

   Does this state that "gpg was not found"?

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2. 2 Posted by Farish, Thomas ... on 12 Jan, 2012 05:36 PM

   

   Hi,

   The 'old' gpg is still there, but no update occurred, and I am getting "decryption failed" error messages from GPGFileTool". From the terminal, I type "gpg" (without quotes) and it answers, "gpg: Go ahead and type your message ...".

   I set up the log file window to "Show all logs" and ran the installer. The window is blank. It is also blank for with "Show errors & progress".

   tjf

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3. Support Staff 3 Posted by Steve on 12 Jan, 2012 10:59 PM

   

   Are you really using GPGFileTool? Wow ;) this is from what, 1992? GPGFileTool has been out of development for a very long time and won't see any updates.

   I recommend using GPGServices: http://www.gpgtools.org/gpgservices/index.html

   That is the successor. Could you give that a try? Let us know if it works.

   Also make sure to see how our tools (e.g. GPGServices) work: http://www.gpgtools.org/screencast.html

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4. 4 Posted by Farish, Thomas ... on 17 Jan, 2012 02:29 PM

   

   Thanks! I'll try GPG Services.

   Being the "if it ain't broke, don't fix it" type of person that I am, and everything working well until I switched to a new (and much newer) computer, I never thought about switching.

   I'll send a progress report later.

   tjf

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5. 5 Posted by Alex on 17 Jan, 2012 02:33 PM

   

   Wonderful. Just write us again when you've your much newer computer. Best regards, Alex

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6. Alex closed this discussion on 17 Jan, 2012 02:33 PM.

7. Farish, Thomas J re-opened this discussion on 17 Jan, 2012 02:35 PM

8. 6 Posted by Farish, Thomas ... on 17 Jan, 2012 02:35 PM

   

   Sorry if I wasn't clear. I'm on the new computer running MacOSX 10.6.8.

   It is on this computer that I am having trouble getting GPG working.

   tjf

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9. 7 Posted by Alex on 17 Jan, 2012 02:38 PM

   

   Sorry, I just read your message too quick ;)

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10. 8 Posted by Farish, Thomas ... on 17 Jan, 2012 04:11 PM

    

    Got it working with GPGServices!

    Thanks!

    tjf

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11. Support Staff 9 Posted by Steve on 17 Jan, 2012 04:50 PM

    

    Great news :) Glad we could find a solution for you.

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12. Steve closed this discussion on 17 Jan, 2012 04:50 PM.