open gpg grayed out, 10.7.5 osx

Luke P Immes's Avatar

Luke P Immes

18 Nov, 2012 07:26 AM

Installed gpgtools, OK, but see log.
Moved bundle file from root to home directory: ~ 497>/Users/lpimmes/Library/Mail/Bundles/GPGMail.mailbundle

GPG key chain:
Generated secret key, sent to server, no problem.

Osx 10.7.5 (up to date)

Bring up mail.app (stamp).
Mail has disabled plugins... continue, mail comes up.
gpg appears mail, preferences OK.
Compose letter: open GPG appears grayed out.
To: [email blocked]

Any ideas?
installer log:
Nov 18 02:02:20 luke-immess-imac-2 installd[13357]: PackageKit: ----- Begin install -----
Nov 18 02:02:32 luke-immess-imac-2 installd[13357]: PackageKit: ----- End install -----
Nov 18 02:02:42 luke-immess-imac-2 Installer[12868]: IFJS: exception: TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
Nov 18 02:02:42 luke-immess-imac-2 Installer[12868]: IFJS:
exception: TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
Nov 18 02:02:42 luke-immess-imac-2 Installer[12868]: IFJS: exception: TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
Nov 18 02:02:42 luke-immess-imac-2 Installer[12868]: IFJS:
exception: TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
Nov 18 02:02:42 luke-immess-imac-2 Installer[12868]: IFJS: *** exception: TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')

  1. Support Staff 1 Posted by Luke Le on 18 Nov, 2012 01:57 PM

    Luke Le's Avatar

    Hi Luke,

    at the moment it's absolutely necessary, that your secret key matches the address of the sender account setup in Mail.app
    This will change in the future, since it's not a requirement of gnupg but it currently is of GPGMail.

    If your secret key doesn't match the address of your Mail.app account, please add it as a UID.

    Hope that helps.

  2. 2 Posted by Luke Immes on 18 Nov, 2012 03:46 PM

    Luke Immes's Avatar

    To: Luke, Le,
    OK, I am following the instructions. See screen shot below.
    Thanks.

  3. Support Staff 3 Posted by Luke Le on 18 Nov, 2012 04:29 PM

    Luke Le's Avatar

    Looks good to me! Can't find an error in your screenshot. Does your problem still persist?

  4. 4 Posted by Luke P Immes on 19 Nov, 2012 06:00 PM

    Luke P Immes's Avatar

    Hi. Sorry for delay.

    If I close mac Mail, and then bring it up again:
    'Incompatible plug-in gpgmail...5.3...', continue Mail comes up. Enter data as show in php_lpimmes.png.
    New test encrypted letter is produced in draft folder, but does not send letter.
    It stays in draft folder.

  5. Support Staff 5 Posted by Luke Le on 20 Nov, 2012 06:11 PM

    Luke Le's Avatar

    Hi Luke,

    could you try installing the latest version GPGMail version from https://nightly.gpgtools.org and let us know if that fixes your problem?

    Thanks!

  6. 6 Posted by Luke P Immes on 22 Nov, 2012 10:58 AM

    Luke P Immes's Avatar

    Update,
    Shutdown mail.
    Uninstalled existing gpgmail. Installed latest, 11/19/2012, as instructed above.
    Bring up mail:
    incompatible plug-in, mail aborts. Uninstall (new) gpgmail. Bring up mail (comes up OK).

  7. 7 Posted by Luke Immes on 22 Nov, 2012 11:17 AM

    Luke Immes's Avatar

    Luke Le,
    Happy Thanksgiving! (Don't eat too much.)

    Update,
    Shutdown mail.
    Uninstalled existing gpgmail. Installed latest, 11/19/2012, as instructed above.
    Bring up mail:
    incompatible plug-in, mail aborts. Uninstall (new) gpgmail. Bring up mail (comes up OK).
    (Posted to site.)
    Thanks.
    __________________________
    Luke P Immes
    20 Williamsburg Court, #14
    Shrewsbury, MA 01545
    508 579 2683 (cell)
    [email blocked]
    skype: luke.immes

  8. Support Staff 8 Posted by Luke Le on 22 Nov, 2012 11:21 AM

    Luke Le's Avatar

    Hi Luke,

    thanks! Happy Thanksgiving to you too!

    I kinda believe you have two versions of GPGMail installed.
    Could you please check /Library/Mail/Bundles and ~/Library/Mail/Bundles for GPGMail.mailbundle? And remove both versions, after that re-install.

    Also, could you attach a screenshot of the exact error message?

  9. 9 Posted by Luke Immes on 25 Nov, 2012 07:14 PM

    Luke Immes's Avatar

    Luke Le,

    Sorry for late reply. Since we last spoke, presently, both directories /Library/Mail/Bundles and ~/Library/Mail/Bundles
     are empty of GPGMail.mailbundle.

    But, I have seen GPGMail.mailbundle before, during one the installs (.dmg).
    What is the order in which I install the following. Which can I omit? In other words the dependancies:

    GPGMail-latest.dmg
    GPGTools-20120318.dmg
    GnuPG1.4.9.dmg
    GPGMail-2.0a30.dmg

    Thanks.

    __________________________
    Luke P Immes
    20 Williamsburg Court, #14
    Shrewsbury, MA 01545
    508 579 2683 (cell)
    [email blocked]
    skype: luke.immes

  10. Support Staff 10 Posted by Luke Le on 25 Nov, 2012 08:02 PM

    Luke Le's Avatar

    Hi Luke,

    I think it's best if you simply install the GPGTools version from https://nightly.gpgtools.org

    It has the latest version of GPGMail which is compatible with OS X 10.7.5 and comes with all the newest versions of our software.

    Please let us know if that fixes your problem.

  11. 11 Posted by Luke Immes on 26 Nov, 2012 08:52 AM

    Luke Immes's Avatar

    Luke Le,
    Send encrypted mail (I think) to [email blocked].
    What is your public key?
    Thanks so much.
    __________________________
    Luke P Immes
    20 Williamsburg Court, #14
    Shrewsbury, MA 01545
    508 579 2683 (cell)
    [email blocked]
    skype: luke.immes

  12. 12 Posted by Luke Immes on 26 Nov, 2012 09:06 AM

    Luke Immes's Avatar

    Luke Le,
    Me again.
    Looking at sent mail, I am required to enter in pass phrase to see what I sent to whom.
    Fine. Enter phrase OK.
    Security: NOT Locked, encrypted.

    Shouldn't it symbol be locked?
    Thanks again. Also what is your public key?
    __________________________
    Luke P Immes
    20 Williamsburg Court, #14
    Shrewsbury, MA 01545
    508 579 2683 (cell)
    [email blocked]
    skype: luke.immes

  13. 13 Posted by Luke Immes on 26 Nov, 2012 10:46 AM

    Luke Immes's Avatar

    Luke Le,
    Me again. Attached is my (public) key via cmd-shift-k, in a text file.
    To import my key, then:
    Invoke GPG keychain access, import, point to that file, and use my email ([email blocked]).
    I would do the same for your public.
    This is right?
    Thanks again.
    __________________________
    Luke P Immes
    20 Williamsburg Court, #14
    Shrewsbury, MA 01545
    508 579 2683 (cell)
    [email blocked]
    skype: luke.immes

  14. Support Staff 14 Posted by Luke Le on 26 Nov, 2012 11:08 AM

    Luke Le's Avatar

    Hi Luke,

    to address your first question about the lock.
    Some other users have already brought this up as well, which makes me think that we should change it.
    The idea of the open lock is to indicate that the message was indeed successfully decrypted.
    If there's no lock at all, the message wasn't encrypted in the first place.
    If there's a lock but it's closed, the message was encrypted but failed to decrypt. An error messages will also be displayed.

    As to you key importing question. Yes, these are absolutely the correct steps.
    You can either find my key by pressing apple + f in GPG Keychain Access and typing 6F9F4937 or lukele @ gpgtools.org OR you used the public key attached to this discussion.

  15. Steve closed this discussion on 20 Jan, 2013 07:39 PM.

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