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Not compatible with my Mac os x mail (web)

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Llai

07 Oct, 2012 06:32 PM

Hi,
The software isn't compatible with my mac os x mail. I was wondering if I should upgrade to snow leopard or mountain lion. I'm not sure what to do. I don't really want to upgrade…

Thanks,
Lindsay

1. Support Staff 1 Posted by Luke Le on 09 Oct, 2012 09:09 PM

   

   Hi Lindsay,

   we have a working version for Snow Leopard, Lion and now Mountain Lion.
   The one restriction is that the Mountain Lion version is donation only at the moment.
   Will be freely available once it's stable for everyone again.

   Hope that helps!

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2. 2 Posted by Joel on 13 Oct, 2012 02:58 AM

   

   How can I donate and get the mountain lion compatible version?

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3. Support Staff 3 Posted by Luke Le on 13 Oct, 2012 09:37 PM

   

   Hi Joel,

   GPGMail Mountain Lion preview should be in your inbox.

   @Lindsay: which version of OS X are you running? We also still have a working version for 10.5 Leopard. Let us know.

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4. 4 Posted by Lindsay on 13 Oct, 2012 09:51 PM

   

   Hey,

   I have 10.6.8 but my friend told me to upgrade to Lion instead. So I'll try it in a few hours and I'll reply back later.

   Thank you!

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5. Support Staff 5 Posted by Luke Le on 13 Oct, 2012 09:55 PM

   

   If you have 10.6.8, we have a fix for that if you've just recently installed the security update.

   Just for your information, upgrading to Lion is definitely not a bad thing :)

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6. 6 Posted by Lindsay on 13 Oct, 2012 10:09 PM

   

   I'm not really interested in upgrading to Lion. I'm lazy. What do i have to do?

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7. Support Staff 7 Posted by Luke Le on 13 Oct, 2012 10:13 PM

   

   Hehe, fair point :)
   You'll find the instructions to fix your GPGMail installation here:

   http://support.gpgtools.org/discussions/everything/1959-osx-update-...

   Let me know if it works!

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8. 8 Posted by Lindsay on 21 Oct, 2012 04:19 AM

   

   Hey. I tried opening it and it says that it can't open because theres no available application that can open it =/

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9. Support Staff 9 Posted by Luke Le on 21 Oct, 2012 10:23 AM

   

   Hi Lindsay,

   what couldn't you open? The attached zip file?
   The .mailbundle file you don't have to open but simply put it into /Library/Mail/Bundles

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10. 10 Posted by Lindsay on 25 Oct, 2012 01:51 AM

    

    Ohhh. Umm how do you do that?

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11. 11 Posted by Lindsay on 27 Oct, 2012 12:11 AM

    

    Okay I think I got it but theres no mail bundle in the mail folder thing. I only have mail downloads and mail. It didn't work?

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12. Support Staff 12 Posted by Luke Le on 29 Oct, 2012 12:14 PM

    

    Please try the following:

    1.) Open finder
    2.) Press Cmd (apple key) + Shift + G
    3.) Enter

    /Library/Mail/Bundles
    

    4.) Press Open
    5.) Put the GPGMail.mailbundle file in there

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13. 13 Posted by Lindsay on 31 Oct, 2012 11:52 PM

    

    It still doesn't work. Should I just download Lion?

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14. Support Staff 14 Posted by Luke Le on 01 Nov, 2012 01:35 AM

    

    Hi Lindsay,

    could you try to simply install the following version of GPGMail: https://nightly.gpgtools.org/GPGMail_10.6-latest.dmg

    Let me know if that works!

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15. Support Staff 15 Posted by Steve on 20 Jan, 2013 07:07 PM

    

    No further user feedback. Closing.

    @Lindsay: Should your problem persist, feel free to re-open this discussion any time.

    All the best,
    steve

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16. Steve closed this discussion on 20 Jan, 2013 07:07 PM.