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'Incompatible Plug-ins Disabled' message for Mail 4.6 and Message 4.6 on Mac OSX

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Orlando

24 Sep, 2012 05:26 PM

Mac 0SX

• Software name and version: (e.g. GPGMail 2.0a4 or GPG Keychain Access 1.0b3)
• OS X version: 10.6.8
• GPGTools Installer date: 24 September 2012

What steps will reproduce the problem? Please be as specific as possible.

1. I downloaded GPG Tools
2. Opened it to install
3. All went well, then I got the message (see screen grab below)

What do you expect to see? What do you see instead?

• I want, as promised, to see the GPG messages in the menus when I open Mail.
• Instead ...

Provide any additional information, link a screenshot and debug output if possible.

• Screenshot: see attachment
• Debug output from /Applications/Utilities/Console.app: ...

First aid

• Have you already tried running the latest nightly of the GPGTool Installer?

1. Support Staff 1 Posted by Luke Le on 24 Sep, 2012 05:38 PM

   

   Hi Orlando,

   did you try this fix already?

   http://support.gpgtools.org/discussions/everything/1959-osx-update-...

   Let us know if it works!

   • Edit

2. 2 Posted by Orlando Murrin on 24 Sep, 2012 06:33 PM

   

   Hi Luke. No I hadn't tried that, but I have hit a problem. This is your advice:
   Hi Andrey,

   could you please test the attached version for us?
   We don't have a 10.6.8 test system at the moment.

   Installation:

   1.) Close Mail.app
   2.) Unzip the file
   3.) Move GPGMail.mailbundle into /Library/Mail/Bundles if it already exists otherwise into ~/Library/Mail/Bundles
   4.) Re-open Mail.app and check if it works.

   So, I close Mail. I am redownloading the GPGTools software (as when I click the previous download, I get a message saying 'Warning, the following disk images couldn't be opened, GPG Tools - 20120318.c not recognized'.

   While I am waiting for the new download, however, I took a look at Library/Mail and there is no folder there called 'bundles', can't find a bundles anywhere in fact, so not sure where I am going to move the GPG.mailbundle, assuming I can find that one.
   Sorry, I am not very experienced at this.
   Orlando

   • PastedGraphic-1.tiff 77.1 KB
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3. 3 Posted by Orlando Murrin on 24 Sep, 2012 06:33 PM

   

   Ignore last message, I worked out what to do and I think it's fine - thanks so much, great service guys.

   • PastedGraphic-1.tiff 77.1 KB
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4. Support Staff 4 Posted by Luke Le on 24 Sep, 2012 06:36 PM

   

   Perfect! Glad you solved it!
   We're trying the best we can :)

   I'll close this discussion. Feel free to open a new one anytime should you run into problems again!

   • Edit

5. Luke Le closed this discussion on 24 Sep, 2012 06:36 PM.