Donation not working (web)

Sg's Avatar


23 Sep, 2012 08:20 PM

Tried to donate $100 but Paypal did not accepted my credit card. However I'm sure the CC is working. Maybe you guys want to look into this and maybe try a different payment provider as well.

Keep up the great work and not having pgpmail on OS X 10.8 is really, really painful. :)

  1. Support Staff 1 Posted by Luke Le on 23 Sep, 2012 08:26 PM

    Luke Le's Avatar


    We absolutely will. We hate Paypal, but unfortunately it's the only feasible provider if you're a team which is from europe and would like to be able to receive donations internationally.
    It's truly frustrating :(

    We're hoping to have an early-alpha now very soon!

    If you're from europe, would you consider an "old-school" wire-transfer?

  2. 2 Posted by Stefan Groschup... on 23 Sep, 2012 08:32 PM

    Stefan Groschupf's Avatar

    Sorry to hear that. I'm in the US, so wire would not be optimal. Did you guys try google checkout?

  3. Support Staff 3 Posted by Luke Le on 23 Sep, 2012 08:39 PM

    Luke Le's Avatar

    Understable. Google Checkout is only available to UK merchants in europe.
    The only other option we've found is gumroad which accepts credit cards from everywhere.
    We hope to add it as an option soon.

    The advantage of Paypal is that it also works with bank accounts, which most other providers and a lot of europeans still don't have or use credit cards.

  4. Support Staff 4 Posted by Luke Le on 09 Oct, 2012 09:37 PM

    Luke Le's Avatar

    Hi Stefan,

    just wanted to let you know that we've already sent out a first preview of GPGMail for Mountain Lion to our donors and it works very well already.
    Since you've already tried to donate, but PayPal failed you, we'd like to send you a build if you're still interested.

  5. 5 Posted by Stefan Groschup... on 09 Oct, 2012 10:11 PM

    Stefan Groschupf's Avatar

    Sure, I'm interested and if there is an easy way to donate I'm still interested in that as well. Wire is kind of hard for me.

  6. Support Staff 6 Posted by Luke Le on 09 Oct, 2012 10:34 PM

    Luke Le's Avatar

    Instructions on how to obtain the preview build should be in your inbox any minute.
    Would you mind retrying via PayPal? Really can't think of a reason why that didn't work for you.

  7. Support Staff 7 Posted by Luke Le on 18 Oct, 2012 10:16 PM

    Luke Le's Avatar

    Hi Stefan,

    just wanted to let you know, we've started testing a new payment provider and it's working really well so far.
    So if you still want to donate you could try it here:

    P.S.: I can't help but notice that your name sounds very german. Sprichst du deutsch?

  8. Steve closed this discussion on 20 Jan, 2013 07:02 PM.

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