OSX Update, Mail 5.3 compatibility

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QAEngineer

19 Sep, 2012 07:11 PM

Hi all, after running the September 19 OSX system software update, upon opening mail I am greeted with a message saying incompatible plugin disabled; GPGMail. Opening GPG Keychain Access and checking for updates, I see I have the latest version. Would reinstalling help anything, or do we need to wait for an upgraded app?

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  1. 61 Posted by andre on 03 Oct, 2012 07:53 AM

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    Hi Luke,

    thank you for the fast response, problem solved, GPGMail is working again. :)

    André

  2. Support Staff 62 Posted by Luke Le on 03 Oct, 2012 07:54 AM

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    Fantastic! Always glad if problems resolve themselves so quickly :)

  3. 63 Posted by Dimi B. on 03 Oct, 2012 10:58 AM

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    What about OS X 10.6.8 ? I can not install the 10.7.5 nightly build for snow leopard. Any suggestion how I can get GPGMail working?

    Thanks in advance!

  4. Support Staff 64 Posted by Luke Le on 03 Oct, 2012 11:01 AM

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    Hi Dimi,

    sure, we've got you covered as well.

    Find instructions and the working bundle as attachment here:
    http://support.gpgtools.org/discussions/everything/1959-osx-update-...

    For everyone else, info to fix for 10.7.5 and 10.6.8 is linked on gpgtools.org front page.

  5. 65 Posted by Dimi B. on 03 Oct, 2012 09:34 PM

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    Thanks Luke! The link you postet doesn't load the first page of this topic, but for everyone else that did not see it... go to the first page of this thread and you find your answer! ;) The fix works well on 10.6.8. Thanks!

  6. Support Staff 66 Posted by Luke Le on 03 Oct, 2012 09:39 PM

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    Oh damned. You're right. We'll update the link.
    Doesn't consider paging as it seems!
    Glad it works for you!

  7. 67 Posted by Henri Muurimaa on 04 Oct, 2012 08:11 AM

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    --
    Henri Muurimaa | http://gplus.to/henrimuurimaa

  8. 68 Posted by Markus Petirsch on 04 Oct, 2012 03:02 PM

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    Hi Luke,

    i am using OSX 10.5.7 and fixed the mail problem. But i have several email addresses using the same pgp-key (of a different address), e.g. user1@ firm.com and [email blocked] using both the key associated with [email blocked].
    Under OSX 10.6 I could choose the key to be used manually. This functionality seems to be no longer available.
    Do you have a solution for my problem?

    Thanks in advance
    Markus

  9. Support Staff 69 Posted by Luke Le on 05 Oct, 2012 09:47 AM

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    Hi Markus,

    one possibility is to add the other email addresses via UID's to your key.
    Is that a solution for you?

  10. 70 Posted by Dr.Petirsch Mar... on 05 Oct, 2012 11:12 AM

    Dr.Petirsch Markus's Avatar

    Hi Luke,
    thank you.
    But I cannot add an UID to the company's public key of the recipients. If I add the UIDs to my own key the recipient is unable to decrypt because he does not have my private key.
    Seems this does not work.
    Regards,
    Markus

  11. Support Staff 71 Posted by Luke Le on 05 Oct, 2012 11:19 AM

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    Ah ok, I think I misunderstood your problem before.

    If you want to connect a new email address to a public key you can use the following command in terminal:

    defaults write org.gpgtools.common PublicKeyUserMap -dict-add email fingerprint

    (replace email with the email address and fingerprint with the key id)

    Restart Mail.app after.

    Let me know if it works!

  12. 72 Posted by O.H. on 05 Oct, 2012 12:25 PM

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    This comment was split into a new discussion: Mail crashes when sending or replying to mails (10.7.5)

    Hello,
    I think a previous posting of mine may have been lost in moderation. I have upgraded to 10.7.5 and I'm using the latest GPGMail nightly from Sept 25th 23:00 pm - yet Mail still crashes when I attempt to send new message or reply to emails.

    Any thoughts?

    Thanks

    OH

  13. Support Staff 73 Posted by Luke Le on 05 Oct, 2012 01:17 PM

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    Hi O.H.,

    this might be a known bug which occurs if you have two secret keys connected to the same address.
    Unless you absolutely need the two keys, you should disable the one you no longer need.

    Let me know if that fixes your problem.

  14. 74 Posted by Dr. Petirsch Ma... on 05 Oct, 2012 01:24 PM

    Dr. Petirsch Markus's Avatar

    It works!

    Thank you.
    Regards,
    Markus

  15. Support Staff 75 Posted by Luke Le on 05 Oct, 2012 01:27 PM

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    @Markus: Fantastic! Glad to hear.

  16. 76 Posted by O.H. on 05 Oct, 2012 02:57 PM

    O.H.'s Avatar

    Hi Luke,
    thanks - I have temporarily deleted one of my keys - which did aid the issue. Will it be fixed in the future?

    thanks Luke

  17. 77 Posted by molex on 05 Oct, 2012 05:04 PM

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    Hello guys,

    If I have understood well, If I am using Snow Leopard (10.6.8) and having this issue, I should go to the front page for instructions that led me here that lead me to a non-existent attachment that led me to read the whole thread again and describe an infinite loop of eye-tiredness.
    Could you tell me what I am missing?, I feel quite stupid when having to ask so.

    Thanks.

  18. Support Staff 78 Posted by Luke Le on 05 Oct, 2012 05:25 PM

    Luke Le's Avatar

    Hi molex,

    our fault. We still have to update the link on our website. Sorry.

    Here's the correct one.

    http://support.gpgtools.org/discussions/everything/1959-osx-update-...

    Just tested the attachment and it's still downloadable.

    So I really hope we can end your suffering now :)!

  19. 79 Posted by christopher on 07 Oct, 2012 12:49 PM

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    GREAT! Works for me. THX!

    Please do not stop supporting 10.6.x - the last system without being handcuffed by apple.

  20. Support Staff 80 Posted by Luke Le on 07 Oct, 2012 12:54 PM

    Luke Le's Avatar

    Hi Christopher,

    the good news is that Apple will most likely not release any more updates for 10.6. The bad news is that we don't have any resources we could invest into the 10.6 version and that probably won't change anytime soon.

  21. 81 Posted by molex on 08 Oct, 2012 10:33 AM

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    Thanks, Luke.

    I always look for stuff twice before posting, and everything was so tidy I thought I was the weak link.

    It did the trick, perfect.

    And again, thanks for not leaving Snow Leopard users behind ;)

  22. 82 Posted by Robert on 08 Oct, 2012 02:38 PM

    Robert's Avatar

    I agree with Christopher in post 83: "Please do not stop supporting 10.6.x - the last system without being handcuffed by apple."

    GUI access to security functions have actually been removed by 10.8, e.g. Require SSL in Mail Server 10.8 option is gone.

  23. Support Staff 83 Posted by Luke Le on 08 Oct, 2012 02:40 PM

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    Hi Robert,

    as already explained, we don't have any resources to support it further. That said, the current version still works pretty well and as far as I know Apple will not release any more updates for that version (except security updates), so it will most likely not break in the future.

  24. Support Staff 84 Posted by Luke Le on 09 Oct, 2012 10:47 PM

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    Hi O.H.,

    this is already fixed in an internal version which will soon be released.
    Unfortunately some of your comments were marked as spam by our support system, so I never ended up reading them. Sorry for that!

  25. 85 Posted by gpg on 10 Oct, 2012 05:00 PM

    gpg's Avatar

    The links provided for the 10.7.5 fix of GnuPGMail are resulting in HTTP 403 errors.

    https://nightly.gpgtools.org/GPGMail-latest.dmg (linked from this thread)
    https://nightly.gpgtools.org/ (linked from the home page)

  26. Support Staff 86 Posted by Luke Le on 10 Oct, 2012 08:29 PM

    Luke Le's Avatar

    Hi Josh,

    I've just tried them and both of them were working for me without problems.
    It might have been some short outage when you tried or you might have to check your dns settings or proxy settings (if applicable)

    Let us know if the problem persists

  27. 87 Posted by Tom on 11 Oct, 2012 09:51 AM

    Tom's Avatar

    Hi,

    after updating to OSX 10.7.5 I get the message "incompatible plugin disabled; GPGMail" too. The incompatibility referes to Mail 5.3.

  28. 88 Posted by SK on 12 Oct, 2012 06:24 AM

    SK's Avatar

    OSX 10.7.4 and Mail 5.3 works just fine after I reinstalled everything from the nightly build. In case that helps. I don't see a 10.7.5 update coming up but would be curious to see how you guys fix the incompatible plugin feature before updating.

  29. Support Staff 89 Posted by Luke Le on 12 Oct, 2012 09:06 AM

    Luke Le's Avatar

    Hi Tom,

    please download the GPGMail version found under the following link:

    https://nightly.gpgtools.org/GPGMail-latest.dmg

    That should fix your problem.

  30. 90 Posted by Tom on 12 Oct, 2012 09:38 AM

    Tom's Avatar

    Hi Luke,

    yup the latest build fixed the issue.

    Thanks.

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