OSX Update, Mail 5.3 compatibility

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QAEngineer

19 Sep, 2012 07:11 PM

Hi all, after running the September 19 OSX system software update, upon opening mail I am greeted with a message saying incompatible plugin disabled; GPGMail. Opening GPG Keychain Access and checking for updates, I see I have the latest version. Would reinstalling help anything, or do we need to wait for an upgraded app?

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  1. 31 Posted by Oliver on 21 Sep, 2012 06:02 PM

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    Many thanks comment #13 also worked for me. I actually updated from 1.3.0 to 1.3.3 right before (without opening Mail.app again) so I had to do

    mv  ~/Library/Mail/Bundles/GPGMail.mailbundle ~/Library/Mail/'Bundles (Disabled 2)'
    mv GPGMail.mailbundle  ~/Library/Mail/Bundles
    

    Great work, guys, I really appreciate it!

  2. 32 Posted by Mike on 22 Sep, 2012 02:19 PM

    Mike's Avatar

    Thank you for the fix #13

  3. 33 Posted by Gabi on 23 Sep, 2012 09:03 AM

    Gabi's Avatar

    Hi Luke,

    I cannot finde any folder .../Mail/Bundles at all...

    any clue how to continue?

    Thanks
    G

  4. Support Staff 34 Posted by Steve on 23 Sep, 2012 10:34 AM

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    @Gabi, you might want to unhide your library folder on your machine. Apple does hide this folder since 10.7 (don't ask me why).

    Open Terminal and enter

    chflags nohidden ~/Library/

    Are you then able to find the folder described by Luke in post #13?

  5. 35 Posted by bablue on 23 Sep, 2012 10:41 AM

    bablue's Avatar

    hey Steve,

    thanks for taking care!

    I run 10.6.8 so this folder should be visible as far as I understood

    even after running the command you sent I cannot find any folder refering to Mail

    regards
    gabi

  6. Support Staff 36 Posted by Luke Le on 23 Sep, 2012 10:46 AM

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    Hi Gabi,

    please do the following in Finder:

    1.) Press Cmd + Shift + G or select in the menu bar "Gehe Zu" -> "Gehe zum Ordner"
    2.) Enter ~/Library/Mail
    3.) You should see a folder Bundles if you've had GPGTools installed before
    4.) Drop the GPGMail.mailbundle into the Bundles folder

    Hope that helps.

  7. 37 Posted by bablue on 23 Sep, 2012 11:02 AM

    bablue's Avatar

    thanks @ all

    problem was between keyboard and mac ;o)

    I would need to disable a broken key which caused the problem

    regards
    gabi

  8. Support Staff 38 Posted by Steve on 23 Sep, 2012 11:08 AM

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    bablue: good news. Glad your problem could be fixed that easy.

  9. 39 Posted by bablue on 23 Sep, 2012 11:19 AM

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    -----BEGIN PGP SIGNED MESSAGE-----
    Hash: SHA1

    hi Steve

    do you have any idea how to get rid of this broken key?
    I managed to retype the password for it with the same "misstake" twice
    but I have no idea what I have typed at all.

    now I have a working key I know the password for - I created this afterwards
    and one which I cannot use as.
    the broken one keeps in "foreground" for any reason
    allthough I have marked the second one as "standard"

    is there any way I can remove the one I created first?

    regards
    gabi

  10. Support Staff 40 Posted by Steve on 23 Sep, 2012 11:25 AM

    Steve's Avatar

    Without the passphrase for your broken key, you have no way to revoke it. You can still simply delete the broken key. That would solve your problem. But if you uploaded that key to the key servers previously, it will stay there as active. That's why we recommend creating a revocation certificate when creating a new key. But now that the problem is here and the passphrase not available, those are your options.

  11. 41 Posted by bablue on 23 Sep, 2012 11:35 AM

    bablue's Avatar

    hi Steve,

    that's what I suspected ;o)

    thanks and have a nice sunday

    regards
    gabi

  12. Support Staff 42 Posted by Steve on 23 Sep, 2012 11:43 AM

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    You too. And feel free to open a new discussion any time should you run into further problems.

  13. 43 Posted by Nathan Daly on 23 Sep, 2012 08:09 PM

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    On Sep 23, 2012, at 7:44 AM, Steve
    <[email blocked]>
    wrote:

    > #ignore

  14. 44 Posted by Mr Anonymous on 25 Sep, 2012 10:22 AM

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    patched bundle fixed my mail on 10.6.8

    thank you so much!

  15. Support Staff 45 Posted by Steve on 25 Sep, 2012 10:34 AM

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    Welcome. Glad you were able to resolve your issue.

  16. 46 Posted by Helmut on 25 Sep, 2012 05:52 PM

    Helmut's Avatar

    Thanks a lot for the quick fix in #13

  17. 47 Posted by Stefan L on 25 Sep, 2012 11:32 PM

    Stefan L's Avatar

    Thanks much, Luke Le.
    #13 also confirmed here to fix the issue.
    OS 10.6.8, Mail 4.6 (1085).

  18. 48 Posted by greg on 26 Sep, 2012 04:46 AM

    greg's Avatar

    worked for me on 10.6.8. Thank you!

  19. 49 Posted by Henri on 26 Sep, 2012 07:51 AM

    Henri's Avatar

    Hi,

    I'm on Lion (10.7.5) and I just ran a system update that upgraded Mail to 5.3. I upgraded the bundle as per instructions in comment #13 but this didn't fix the problem - Mail still disables GPGMail as incompatible at startup.

    Help?

  20. Support Staff 50 Posted by Luke Le on 26 Sep, 2012 09:35 AM

    Luke Le's Avatar

    Hi Henri,

    we've had a short period of time yesterday when the nightly was broken.
    Could you please download the nightly version of GPGMail again from https://nightly.gpgtools.org and install it

    It should be working again.

  21. 51 Posted by Henri on 26 Sep, 2012 09:44 AM

    Henri's Avatar

    Thanks Luke, the latest nightly works :)

  22. Support Staff 52 Posted by Luke Le on 26 Sep, 2012 09:54 AM

    Luke Le's Avatar

    Perfect!

  23. 53 Posted by Mykoze on 26 Sep, 2012 11:45 AM

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    It's works well on 1.6.8 + Mail 4.6
    Thanks so much !

  24. 54 Posted by O.H. on 27 Sep, 2012 07:41 PM

    O.H.'s Avatar

    This comment was split into a new private discussion: GPGMail crashes when pressing reply

    Hello,

    on Mail 5.3 and 10.7.5 - just installed the latest nightly, and unfortunately mail now keeps crashing (I'm free to browse emails, but upon reply Mail crashes). Anybody else perhaps having the same issue?

    thanks

  25. Support Staff 55 Posted by Luke Le on 27 Sep, 2012 07:44 PM

    Luke Le's Avatar

    Hi O.H.,

    when did you install the nightly?
    We've had a bug in there a few days ago, but should be resolved already.

  26. 56 Posted by O.H. on 27 Sep, 2012 08:24 PM

    O.H.'s Avatar

    I installed the latest nightly about an hour ago. If I click reply or new message, it crashes. (I had more bugs yesterday, but they have been fixed by the nightly I installed an hour ago).

    thanks..

  27. 57 Posted by Chris on 03 Oct, 2012 05:10 AM

    Chris's Avatar

    Hey guys.

    Using 10.7.5 did the nightly build update and now I can load Mail without the plugin getting disabled but getting stuck with not being able to encrypt email. What in the world would I be doing wrong? I can digitally sign but no encrypt icon grayed out. :(

  28. Support Staff 58 Posted by Luke Le on 03 Oct, 2012 05:45 AM

    Luke Le's Avatar

    Hi Chris,

    are you a really sure you could encrypt before?
    That would really strike me as odd.
    You have to make sure that the address of the public key you use for encrypting completely matches the mail address you're sending to.

    Let us know if you find something.

  29. 59 Posted by André on 03 Oct, 2012 07:29 AM

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    I ran into the same problem after an OS X update (Lion).

    Is it still safe to use the nightly build?

  30. Support Staff 60 Posted by Luke Le on 03 Oct, 2012 07:38 AM

    Luke Le's Avatar

    Hi André,

    yes it is and it will fix GPGMail for you on 10.7.5.
    We'll release a new version of GPGMail soon which will incorporate a lot of fixes and finally be the first beta. Hopefully followed by the final 2.0 not too long after.
    All of our time is invested and getting the Mountain Lion version to a good point at the moment.
    Once things settle down a bit we'll also release bugfixed versions of the other tools.

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