Unable to decrypt messages (web)
I have followed all the steps to install GPGMail and cannot decrypt messages. When I try to open an encrypted email, I receive error message banner:
MESSAGE_BANNER_PGP_DECRYPT_GENERAL_ERROR_TITLE
When I view the details, I receive the same error message. I have pored over help files, forums, faqs, etc. and can't seem to find an answer to this.
I really need to be able to open these email asap, and don't want to have to switch back to Entourage or Outlook for Mac. Please let me know what I can do.
Thanks so much!
Keith
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Support Staff 1 Posted by Luke Le on 17 Aug, 2012 11:32 PM
Hi Keith,
first, please install the nightly version of GPGMail from https://nightly.gpgtools.org
It's the most stable one at the moment and should show you a proper log message.
Also, please check your Console.app log messages and post everything that
starts with gpg.
(Please remove any confidential or private info first)
Hope that helps.
Support Staff 2 Posted by Steve on 23 Sep, 2012 03:10 PM
No further user feedback. Closing.
@Keith: Should your problem persist, feel free to re-open this discussion any time.
All the best,
steve
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Steve closed this discussion on 23 Sep, 2012 03:10 PM.