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Problem with decrypt some files

David's Avatar

David

24 Jul, 2012 11:32 AM

Hello,

Sorry that I write here, but my problem is seriously and I can`t find any solution.

We use GPG for Win latest version of GPG and GPG Shell. But today something strange happend and we can`t decrypt some file that are encrypted by others. We have them public key, but we get “decryption failed: secret key not available” when we want to decrypt it.

  1. Support Staff 1 Posted by Steve on 24 Jul, 2012 03:12 PM

    Steve's Avatar

    Hey David, no problem. If I knew what to suggest I'd be happy to help. But I'm not running any version of windows.

    You might wanna get in touch with the gpg4win guys: http://gpg4win.de/support.html

    Hope this helps,
    steve

  2. 2 Posted by David on 25 Jul, 2012 05:11 AM

    David's Avatar

    Thank you very much Steve :) I hope they can help me :)

    My problem is strange because it`s looks like we lose our secret key but why in this case we can open some other encrypted files.

  3. Support Staff 3 Posted by Steve on 25 Jul, 2012 10:06 AM

    Steve's Avatar

    Indeed a very strange problem. But sorry, I really can't help with that. Good luck with the gpg4win people.

    ALl the best :)
    steve

  4. Steve closed this discussion on 25 Jul, 2012 10:06 AM.

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