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Can't encrypt using pub key

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tbakken

13 Jul, 2012 05:36 PM

Environment:

• Software name and version:GPG Keychain Access Version 1.0b7 (1.0b7)
• OS X version: (e.g. 10.7.4)
• GPGTools Installer date: 07-13-12

What steps will reproduce the problem? Please be as specific as possible.

1. Highlight file I want to encrypt
2. Right click -> Services -> OpenPGP: Encrypt File
3. Desired Recipient not available in "Choose Recipients - GPGService" window

What do you expect to see? What do you see instead?

• I want to see the public key from two of my contacts (which shows up in GPG Keychain Access
• Instead only some of my contacts show up

Provide any additional information, link a screenshot and debug output if possible.

• Screenshot:
• Debug output from /Applications/Utilities/Console.app: ...

First aid For some reason the two persons I can't encrypt messages using their key, have no "sub" key. I have not figured out why or how I can fix this, nor if it causes the problem. Side note, the two persons who don't have a "sub" key was set up using PGP4win.

• Have you already tried running the latest nightly of the GPGTool Installer?

• Screen_Shot_GPG_Keychain_Access.png 188 KB
• Screen_Shot_Choose_Recipients_-_GPGServices.png 108 KB

1. 1 Posted by Chris Ellis on 16 Jul, 2012 04:54 PM

   

   I am having the same issue.

   • Edit

2. Support Staff 2 Posted by Steve on 22 Jul, 2012 06:45 PM

   

   Hi all,

   this is very strange. Two things to check before we dive deeper into this:

   a) could you please install the latest GPGTools_Installer from our nightly download page: http://nightly.gpgtools.org/

   b) if that does not help, please attach the pub key of the person, that does not show up in the GPGServices pop-up, in a reply to this discussion, so I can test this as well and see if I can reproduce the problem.

   Hope this helps :)
   steve

   • Edit

3. 3 Posted by tbakken on 23 Jul, 2012 03:01 PM

   

   Steve,

   that did the works!! Thank you very much.

   Toni

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4. 4 Posted by Chris Ellis on 23 Jul, 2012 04:11 PM

   

   That worked! Thanks Steve!

   >

   • Edit

5. Support Staff 5 Posted by Steve on 24 Jul, 2012 02:39 PM

   

   YEY!

   That is good news. And it was a rather simply fix. Glad we were able to resolve the issue that easy. :)

   All the best,
   steve

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   • Edit

6. Steve closed this discussion on 24 Jul, 2012 02:39 PM.