Can't encrypt using pub key

tbakken's Avatar


13 Jul, 2012 05:36 PM


  • Software name and version:GPG Keychain Access Version 1.0b7 (1.0b7)
  • OS X version: (e.g. 10.7.4)
  • GPGTools Installer date: 07-13-12

What steps will reproduce the problem? Please be as specific as possible.

  1. Highlight file I want to encrypt
  2. Right click -> Services -> OpenPGP: Encrypt File
  3. Desired Recipient not available in "Choose Recipients - GPGService" window

What do you expect to see? What do you see instead?

  • I want to see the public key from two of my contacts (which shows up in GPG Keychain Access
  • Instead only some of my contacts show up

Provide any additional information, link a screenshot and debug output if possible.

  • Screenshot:
  • Debug output from /Applications/Utilities/ ...

First aid For some reason the two persons I can't encrypt messages using their key, have no "sub" key. I have not figured out why or how I can fix this, nor if it causes the problem. Side note, the two persons who don't have a "sub" key was set up using PGP4win.

  1. 1 Posted by Chris Ellis on 16 Jul, 2012 04:54 PM

    Chris Ellis's Avatar

    I am having the same issue.

  2. Support Staff 2 Posted by Steve on 22 Jul, 2012 06:45 PM

    Steve's Avatar

    Hi all,

    this is very strange. Two things to check before we dive deeper into this:

    a) could you please install the latest GPGTools_Installer from our nightly download page:

    b) if that does not help, please attach the pub key of the person, that does not show up in the GPGServices pop-up, in a reply to this discussion, so I can test this as well and see if I can reproduce the problem.

    Hope this helps :)

  3. 3 Posted by tbakken on 23 Jul, 2012 03:01 PM

    tbakken's Avatar


    that did the works!! Thank you very much.


  4. 4 Posted by Chris Ellis on 23 Jul, 2012 04:11 PM

    Chris Ellis's Avatar

    That worked! Thanks Steve!


  5. Support Staff 5 Posted by Steve on 24 Jul, 2012 02:39 PM

    Steve's Avatar


    That is good news. And it was a rather simply fix. Glad we were able to resolve the issue that easy. :)

    All the best,

    Please consider a donation. We do all this in our spare time.

  6. Steve closed this discussion on 24 Jul, 2012 02:39 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac