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06 Dec, 2011 09:22 AM

lion 10.7.2 doesn't work

  1. Support Staff 1 Posted by Luke Le on 06 Dec, 2011 09:25 AM

    Luke Le's Avatar


    could you give us some more information what doesn't work for you?
    Installing GPGTools? Problems with GPGMail? GPG Keychain Access not installed?

    We're glad to help, but we need more info.

  2. 2 Posted by BRUNETOT on 06 Dec, 2011 06:20 PM

    BRUNETOT's Avatar

    Thanks for your answer,

    My computer is macbookair with lion 10.7.2 and mail 5.1

    Installation is ok and pgpservices are actives.
    I have made my private and secret key.
    i want to encrypt text file with php service and it is impossible.
    When i want to encrypt with mail php préferences are ok in mail but it
    doesn't work.
    Best regards


  3. Support Staff 3 Posted by Steve on 06 Dec, 2011 07:27 PM

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    Hey Alan,

    I don't yet understand at which point what exactly is not working for you. Could you please go to: and copy-paste the form to your next response. We need to know all the details which of our tools (pls include version number) causes what problem for you.

    You might also want to post a log file. See here on how to do that:

    The more we know, the better and faster we can offer help and solve your issue.

    All the best,

  4. 4 Posted by Alain BRUNETOT on 07 Dec, 2011 05:47 AM

    Alain BRUNETOT's Avatar

    Le 6 déc. 2011 à 20:27, Steve a écrit :
    HI Steve,
    Here is a copy of my screen,
    My secret and public key have been generated and it is impossible to encrypt with mail


  5. 5 Posted by Alain BRUNETOT on 07 Dec, 2011 05:57 AM

    Alain BRUNETOT's Avatar

    Le 6 déc. 2011 à 20:27, Steve a écrit :


  6. 6 Posted by Alain BRUNETOT on 07 Dec, 2011 07:03 AM

    Alain BRUNETOT's Avatar

    impossible to encrypt or decrypt with mail 5.1 551
    gpgtools install ok. Private and public sig ok
    services ok
    best regards

    Le 6 déc. 2011 à 10:25, Luke Le a écrit :


  7. Support Staff 7 Posted by Steve on 08 Dec, 2011 03:14 PM

    Steve's Avatar

    Hey Alain,
    thanks for the additional info.

    Ok, I'm not sure where the issue is. Could you please test this:

    • close
    • open GPG Keychain Access
    • cmd + F search for steve AT (make that an actual mail address first)
    • import the RSA key
    • open
    • send me a test mail and see if that works

    If it does not work, please send a screenshot of your GPG Keychain Access so we can see if it has both your and my key.

    Cheers and all the best,

  8. 8 Posted by Alain BRUNETOT on 08 Dec, 2011 03:50 PM

    Alain BRUNETOT's Avatar

    Hi Steve,
    Here is a copy of my keychain access.
    I import correctly your 2 keys , but impossible to send you a crypted message.


    Le 8 déc. 2011 à 16:14, Steve a écrit :


  9. 9 Posted by Alain BRUNETOT on 08 Dec, 2011 03:52 PM

    Alain BRUNETOT's Avatar

    Le 8 déc. 2011 à 16:14, Steve a écrit :


  10. Support Staff 10 Posted by Luke Le on 08 Dec, 2011 04:29 PM

    Luke Le's Avatar

    Hi Alain,

    could you please try the following version of GPGMail.
    Just place the GPGMail.mailbundle into ~/Library/Mail/Bundles and restart

    and let us know if it works

  11. 11 Posted by Alain BRUNETOT on 08 Dec, 2011 04:58 PM

    Alain BRUNETOT's Avatar

    Hi Steve

    I replace in library the patch you send me.
    I restart mail and it is the same.
    Also if i want to encrypt a file it is not possible ( i have activated all services Open pgp encrypt and decrypt.)

  12. Support Staff 12 Posted by Luke Le on 08 Dec, 2011 05:01 PM

    Luke Le's Avatar

    Hi Alain,

    please check in -> Preferences -> GPGMail that the Composing Use OpenPGP/MIME is checked

  13. 13 Posted by Alain BRUNETOT on 08 Dec, 2011 05:21 PM

    Alain BRUNETOT's Avatar

    I checked Open PGP/MIME all is checked now and it doesn't work.

    Le 8 déc. 2011 à 18:01, Luke Le a écrit :


  14. 14 Posted by BRUNETOT on 08 Dec, 2011 05:25 PM

    BRUNETOT's Avatar

    I have sent a message to me and it is encrypted


  15. Support Staff 15 Posted by Steve on 08 Dec, 2011 09:11 PM

    Steve's Avatar

    So are we getting closer? Could you retry sending an encrypted message to me? Also you might have to restart mail if you just added my key so the changes will be recognized.

    Please delete the old 2048 bit DSA key - I don't have that anymore.

    Also, I wasn't able to find your key on the key servers. Did you upload it already. Or you do not want to do that?

    All the best,

  16. Support Staff 16 Posted by Steve on 09 Dec, 2011 10:01 AM

    Steve's Avatar

    Hey Alain,

    great both your messages arrived encrypted and signed. Good job and looks like your setup is working just fine.

    Alain: "1) i try to import a picture to my key and i can do that"

    No problem. Open GPG Keychain Access, then double click your key. Up comes "Key Inspector". Hit the "+" on the bottom to add a picture. (see attached screenshot)

    Alain: "2) when i export my private and secret key to a directory it seems my private key is not protected am i wrong?"

    You should only export your private key to make a backup of it. The safety of that backup depends on how you deal with it. Leaving it on a USB-stick openly on your desk would be rather insecure. Putting it in your safe bank deposit might be saver. Putting it in a safe at a friends house might be save. You get the idea... The key itself is not encrypted. But it's not usable without also knowing the according passphrase.

    Alain: "3) i had some problem to export and import key to serveurs.
    ( works very well)"

    If you experience problems with key servers please take the time and sign up with a free github account. You then will be able to edit and update the key server wiki accordingly. This is very helpful to many users as well as our dev team, because only then we know which servers are reliable and will change default lists for future releases.

    And now enjoy your working setup of GPGTools :)

    Last thing:

    Best regards, Steve
    On behalf of the GPGTools Project

  17. Alex closed this discussion on 16 Dec, 2011 12:57 PM.

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