Sending/Receiving/Signing/Decrypting

Bryan's Avatar

Bryan

11 May, 2012 12:10 AM

Environment: Mac OS 10.7.4 on Mac Mini Server and MacBook Air

  • Software name and version: GPG Keychain Access 1.0b7
  • OS X version: (e.g. 10.7.2) 10.7.4
  • GPGTools Installer date: 5/10/12

What steps will reproduce the problem? Please be as specific as possible. Initiating an email on one computer using Mail is allowed to be encrypted but cannot be digitally signed (the digital signature box remains grey and cannot be clicked to sign the email). This email can be successfully sent and received by a user on another computer, but the email cannot be viewed but instead remains encrypted even though both users' keychains are on both computers.

What do you expect to see? What do you see instead? See the attached screen shots.

  • I want to be able to send, receive and view encrypted and signed emails between both computers/users.

Provide any additional information, link a screenshot and debug output if possible.

  • Screenshot: see attachments
  • Debug output from /Applications/Utilities/Console.app: ...

First aid I ran the first aid function within GPGPreferences on both computers.

  1. Support Staff 1 Posted by Steve on 17 May, 2012 03:39 PM

    Steve's Avatar

    Hey Bryan,

    thanks for filling out the form. This makes me happy. :)

    You describe that you can't sign mail on your machine? That sounds very strange. In the Quickstart article here http://support.gpgtools.org/kb/how-to/first-steps-where-do-i-start-... we have this:

    Important: The mail address you use, to create your new key pair, has to perfectly match the mail address you have used in Mail.app > Accounts. If those don't match you won't be able to encrypt any mail. Make sure capital letters are identical.

    Are you sure all the details in Mail.app > Accounts and GPG Keychain Access do match correctly?

    I don't see what should prohibit you from signing correctly. To me this sounds like something is flakey in your setup.

    Feel free to set this discussion to private (so only you and core team can view it) and provide a screenshot of your key in GPG Keychain Access and your mail account setup (especially the email itself).

    Something with the key setup is not right here. You both have your own key pair? And the public key of the recipient?

    Cheers and all the best,
    steve

  2. Support Staff 2 Posted by Steve on 04 Jun, 2012 05:32 PM

    Steve's Avatar

    Bryan, this looks like a duplicate to the other thread we are having. Let's stick to one location to get your setup fixed and your issues solved. :)

    Closing due to duplication.

  3. Steve closed this discussion on 04 Jun, 2012 05:32 PM.

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