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GPG Config Error (web)

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csmago

02 Dec, 2011 12:12 AM

Hi,

just installed the recent 27-11 update and now get a "something went wrong, ... problem with the config file. Please contact ..."

If I deinstall / reinstall, will this delete my personal key? Advice appreciated.

Regards,

--- Carsten

1. 1 Posted by Alex on 02 Dec, 2011 08:36 AM

   

   It will not delete any key if you uninstall GPGTools. Could you please provide us more information? See http://support.gpgtools.org/kb/faq/why-did-the-installation-fail

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2. 2 Posted by csmago on 02 Dec, 2011 08:58 AM

   

   Hi Alex,

   Problem solved ... But still strange.

   I installed the first gpg package under my user account.

   The problem then occurred when I then updated the package under the administrator account (I keep these accounts normally separated)... Error message

   I then re-installed over the previous installation again in my user account. Problem solved, works like a charm.

   Issue may be a permission issue.

   Thanks anyway for your reply.

   Regards,

   --- Carsten

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3. Support Staff 3 Posted by Steve on 02 Dec, 2011 11:29 PM

   

   We are currently investigating this error and it seems we have found the cause for it. Will be fixed soon.

   Thanks for your feedback and taking the time to inform us about this issue.

   All the best,
   steve

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4. Steve closed this discussion on 02 Dec, 2011 11:29 PM.